Role Summary

We are looking for a Retail Talent & HRBP Lead who will own end-to-end hiring and people processes across all retail stores.

This role will act as the primary people partner for the retail business while driving high-quality hiring, building structured processes from scratch, and strengthening the overall retail talent engine.

Core Responsibilities

- Retail Hiring Ownership (Primary Focus)

 Own end-to-end hiring across all stores and retail functions  Hire For

- Stylists
- Store Managers
- Cluster Managers
- Retail Operations Roles

 Build solid pipelines for ongoing store expansion  Ensure store hiring readiness before new store openings

 Improve hiring quality and speed

- Premium Talent Sourcing & Poaching

 Actively identify and pitch talent from luxury and bridge-to-luxury brands  Build networks across premium retail brands

 Maintain ready pipeline of high-quality candidates

 Proactively approach and convert strong profiles

 Move beyond job portal hiring to targeted sourcing

This is a key success factor for the role.

- Retail Workforce Planning

 Partner with leadership on store hiring plans  Translate store expansion into hiring timelines

 Plan manpower per store

 Track hiring plan vs actual

 Ensure no store launches are delayed due to hiring

- Retail HRBP Ownership

This role will also act as the HR partner for retail teams.  Support store managers on people issues

 Handle performance concerns and exits

 Support retention initiatives

 Improve onboarding experience

 Identify talent gaps across stores

 Build succession pipelines for store managers





This is not a full corporate HRBP role but will cover retail employee lifecycle.

- Build Processes from Scratch (Critical)

 Create structured hiring trackers  Build candidate pipelines and databases

 Standardise interview formats

 Create hiring scorecards

 Set up offer tracking systems

 Document hiring and onboarding processes

 Build simple HR trackers for retail teams

This role will need to create systems and structure from the ground up.

- Hiring Analytics & Reporting

 Track Hiring Metrics

- time to hire
- offer-join ratio
- source quality
- early attrition

 Share monthly hiring updates  Identify hiring bottlenecks Improve hiring efficiency
- Stakeholder Partnership

 Work closely with founders and retail leadership  Run hiring reviews

 Advise on compensation benchmarks

 Push for faster decisions when required

Team Structure

 Individual contributor role

 One junior recruiter/HR support resource

 Full ownership of retail talent

KPIs

 Store hiring readiness

 Hiring plan vs actual

 Time to hire

 Offer-join ratio

 Quality of hire

 90-day retention

 Strength of premium talent pipeline

Ideal Profile

 5–8 years experience in retail TA or retail HRBP

 Experience hiring store teams

 Strong sourcing and poaching ability

 Comfortable working independently

 Experience building processes from scratch

 Strong stakeholder management

 Hands-on and execution focused

 Comfortable in fast-paced founder-led environment

Skills: ta,store,brand,retail,specialty retail,hrbp,talent acquisition and management,sourcing

📌 Talent & HRBP lead - Mumbai(Lower parel)
🏢 One Story
📍 Mumbai