Role: TAC Associate

Shift: Rotational Shift

Experience 0 to 1 Year

Location: Pune

Mode: Work from Office

Skills: Networking with good communication

Rotation Assignments

Rotation assignments are available in two main areas:

- Service Provider Experience: Build expertise in 4G, 5G, and next-generation Service Provider networks by understanding what happens on the wire/network rather than device configuration.
- Enterprise Vertical: Build expertise in understanding customers' networks and business-critical applications from a packet-level perspective.

Eligibility

- Engineering graduates in Computer Science, Electronics & Communication, or related disciplines with relevant experience; or Diploma holders from recognized institutes in Computer, Electronics & Communication; or Master's in IT/MCA or equivalent; or B.Sc. in IT/Computer Science.
- Sound theoretical and practical knowledge of networking.
- Knowledge of network infrastructure, including routers, switches, and firewalls.
- Candidates with Cisco, Microsoft, Linux/Unix certifications or exposure to Network Management Tools and RDBMS will have an added advantage.

Skills Required & Personality Attributes

- Basic understanding of networking fundamentals, including TCP/IP, DNS, routing,



switching, VLANs, and network management protocols such as SNMP. Familiarity with basic network troubleshooting techniques and diagnostic tools is desirable.
- Basic understanding of Linux operating systems and command-line usage.
- Familiarity with enterprise server hardware (Dell, Supermicro) and remote management tools such as IPMI or iDRAC is desirable.
- Basic understanding of cloud platforms such as AWS, Azure, or GCP is an added advantage.
- Excellent written and verbal communication skills, including valuable listening ability and telephone handling skills.
- Dynamic, energetic, self-motivated, and a strong team player.
- Tech-savvy, proactive, and able to think critically to provide effective solutions.
- Ability to work collaboratively across teams and functions.
- Ability to take initiative and drive results.
- Ability to influence decisions with a sense of urgency and competitive drive.
- The position will be on contract and may be converted to a full-time role based on performance.

Work Schedule

- 8 hours a day and 5 days a week.
- The position may require working in rotational shifts.

📌 TAC Associate (Pune)
🏢 Netscout Systems
📍 Pune