Support Engineer (Meerut)

Support Engineer (Meerut)

12 Oct
|
HireAlpha
|
Meerut

12 Oct

HireAlpha

Meerut

? Location: Meerut ,India

? Experience: 4+ Years

? What you will do:

Monitor system health and meter communication

Fix data and connectivity issues

Log and track tickets as per SLAs

Escalate complex issues to L2/L3 teams

Share daily and monthly reports

Be the first contact for customers

✅ What we need:

Solid SQL (Oracle / MySQL / MSSQL)

Linux/Unix and Windows Server knowledge

Smart meter / AMI / utility domain exposure

Networking basics (TCP/IP, SSH, FTP, DHCP, NTP)

ServiceNow or JIRA ticketing experience

ITIL knowledge

Ready for 24/7 shifts and on-call

Docker / Kubernetes is a plus

? Degree in Computer Science or related field

📌 Support Engineer (Meerut)
🏢 HireAlpha
📍 Meerut

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