Key Responsibilities

1.

Doctor Relationship

Management

- Manage a portfolio of doctors assigned to you.

- Build strong and regular relationships with doctors through calls, WhatsApp and other channels.

- Understand doctors' requirements, concerns and feedback.

- Act as the primary point of contact for doctors.

2.

Doctor

Activation

- Ensure newly onboarded doctors complete their profiles.

- Help doctors understand Vaidyiq's consultation, prescription and medicine-ordering workflows.

- Encourage doctors to conduct their first consultation and place their first medicine order.

- Track inactive doctors and proactively re-engage them.

3. Revenue & Medicine Ordering

- Drive medicine orders from active doctors.

- Educate doctors about Vaidyiq's medicine catalogue, availability, margins and ordering process.

- Encourage doctors to prescribe/order medicines through Vaidyiq.

- Identify opportunities to increase order frequency and average order value.

4.

Consultation

Growth

- Encourage doctors to conduct consultations through Vaidyiq.

- Help doctors optimise their digital profiles.





- Track consultation activity and follow up with doctors who are not receiving or conducting consultations.

- Communicate relevant campaigns, patient leads and platform initiatives.

5. CRM Management

- Maintain accurate doctor information and interaction history in the CRM.

- Record every key call, follow-up, commitment and issue.

- Maintain follow-up schedules and ensure no doctor is missed.

- Maintain proper pipeline/status of assigned doctors.

6. Retention & Re-engagement

- Identify doctors whose activity has declined.

- Run structured reactivation campaigns.

- Understand reasons for inactivity and resolve issues wherever possible.

- Build long-term doctor engagement with Vaidyiq.

7. Feedback & Escalations

- Collect feedback regarding the Vaidyiq platform, products, consultations and operations.

- Coordinate with internal teams to resolve doctor issues.

- Escalate recurring product/technology/operational issues to the appropriate team.

Pay: ₹15,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Sr. CRM Executive (Noida)
🏢 Vaidyiq healthtech private
📍 Noida