Profile: Sr. Client Servicing Executive

Experience: Minimum 3 years in client servicing, events, or experiential marketing

Communications & Relationships

Internal: Team members, HODs, Founder, Creative Team

External: Clients, Vendors, Artists, Venue Partners

Job Purpose The Senior Client Servicing Executive acts as the bridge between clients and the creative team — ensuring every event reflects the client’s vision seamlessly. You’ll manage client relationships, ideate creative concepts, and ensure flawless event execution with a focus on satisfaction, communication, and innovation.

Roles and Responsibilities

- Attend leads from all venues, take client briefings, and make the first contact call.
- Schedule and conduct client meetings to understand requirements and present company capabilities.
- Explain the company profile, portfolio, and service offerings effectively.
- Ideate and research innovative concepts, themes, and trends based on client requirements.
- Develop customized presentations and creative proposals for clients.
- Coordinate with the quotation and design team for budget finalization and proposal preparation.
- Keep updated with current market trends, artists, and vendor offerings.




- Finalize budgets, themes, and key event deliverables in coordination with HOD.
- Follow up proactively post-quotation submission for closure and conversion.
- Coordinate with project heads to ensure explicit communication of client requirements.
- Maintain strong client relationships and ensure smooth project handovers.
- Oversee event planning and ensure target cost adherence.
- Continuously track event execution to align with client expectations.
- Maintain good relationships with all stakeholders — vendors, artists, and venues.
- Follow SOPs and company protocols for client servicing.
- Report regularly to top management and collaborate on overall client strategy

Key Skills

- Excellent communication and interpersonal skills
- Strong organizational and time management ability
- Analytical and problem-solving mindset
- Exceptional customer service orientation
- Creative and aesthetic understanding
- Strong negotiation and coordination abilities
- Market and trend awareness

Qualifications & Experience

- Graduate / MBA in Management or related field

📌 Sr. Client Servicing Executive-Event-Surat-5.4 LPA
🏢 KAHANI
📍 Surat