Showroom Operations & Training Executive

Job Location: Siliguri, West Bengal

Job Type: Full-Time

Industry: Electrical / Electronics / LED Lighting / Fans / Automated Switches

Job Summary

We are looking for a Showroom Operations & Training Executive to manage and monitor the day-to-day operational standards of our showroom.

The selected candidate will be responsible for training showroom sales executives, ensuring proper product arrangement and display, monitoring product availability, identifying stock shortages and coordinating with the concerned team for timely replenishment.

The ideal candidate should have positive communication skills, leadership ability, product knowledge and a strong understanding of showroom/retail operations.

Key Responsibilities1. Training & Development

- Train showroom sales executives regarding company products, features, specifications and applications.
- Train staff on proper customer handling and sales techniques.
- Explain the features and benefits of LED lights, fans, automated switches and other electrical products.
- Conduct regular product knowledge and sales training sessions.
- Identify areas where showroom executives require improvement and provide appropriate guidance.
- Ensure that sales staff follow the company's customer service and sales procedures.

1. Showroom Product Arrangement

- Ensure that all products are displayed in an attractive, organised and systematic manner.
- Decide and recommend the proper arrangement and positioning of products within the showroom.
- Ensure that important and fast-moving products receive appropriate display space.
- Check product displays regularly and make changes whenever required.
- Ensure that product samples, price information, brochures and promotional materials are properly displayed.
- Maintain the overall visual presentation and cleanliness of the showroom.

1. Stock Monitoring & Shortage Identification

- Regularly check the availability of products in the showroom.
- Identify products that are running low or out of stock.




- Prepare shortage/replenishment requirements and communicate them to the concerned management or warehouse team.
- Monitor fast-moving and slow-moving products.
- Coordinate with the godown/warehouse team for timely replenishment.
- Ensure that required products are available for customer sales.
- Report damaged, defective or missing products to management.

1. Showroom Operations

- Monitor the day-to-day functioning of the showroom.
- Ensure that showroom executives are performing their assigned responsibilities properly.
- Monitor attendance, punctuality, discipline and work performance of showroom staff.
- Assist management in setting and monitoring sales targets.
- Monitor customer enquiries and sales conversion.
- Ensure that customer complaints and issues are appropriately addressed.
- Coordinate with management, sales staff and warehouse/godown personnel.
- Prepare basic daily/weekly reports regarding showroom operations, stock shortages and staff performance.

Products Handled The candidate will work primarily with:
- LED Bulbs
- LED Panel Lights
- LED Downlights
- Decorative & Architectural Lighting
- Ceiling Fans
- Other Fan Products
- Automated / Smart Switches
- Electrical Accessories
- Other Electrical & Electronic Products

Required Skills
- Positive knowledge of retail/showroom operations.
- Excellent communication and interpersonal skills.
- Good training and presentation skills.
- Ability to lead and guide sales executives.
- Good understanding of product display and merchandising.
- Ability to monitor stock and identify shortages.
- Basic knowledge of inventory management.
- Strong organisational and coordination skills.




- Good customer-handling skills.
- Basic computer knowledge, including MS Excel and MS Word, will be preferred.
- Ability to prepare basic reports.
- Good observation skills and attention to detail.
- Ability to work independently and take responsibility for assigned activities.

Qualification & Experience
- Minimum Qualification: Graduate preferred.
- Candidates with a Diploma in Business Administration, Retail Management, Sales, Marketing or a related field may also be considered.
- Previous experience in showroom operations, retail sales, sales training, merchandising, inventory coordination or supervision will be an advantage.
- Candidates with experience in electrical, lighting, fans, switches or electronics showrooms will be preferred.
- Candidates with strong communication and leadership skills may also be considered.

Candidate Profile The ideal candidate should be confident, organised, responsible and capable of guiding a team. The candidate must have the ability to understand customer and product requirements, train sales executives effectively, maintain showroom standards and proactively identify products that need to be replenished.

Key Performance Areas

Performance will be evaluated on:

- Effectiveness of staff training
- Product knowledge of showroom executives
- Proper product display and arrangement
- Timely identification of stock shortages
- Availability of required products
- Showroom discipline and operational standards
- Customer service quality
- Coordination between showroom and warehouse
- Achievement of assigned operational objectives

Salary Salary: As per experience, skills and suitability for the position.

Competitive remuneration will be offered to the right candidate.

Work Location

Siliguri, West Bengal

How to Apply

Interested candidates can send their updated resume/CV directly on WhatsApp: (phone hidden)

Pay: ₹10,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Showroom Operations & Training Executive (READ THE JOB DESCRIPTION BEFORE APPLYING) (Siliguri)
🏢 GCA, Bardhman-Asansol
📍 Siliguri