: Shopify Expert / E-Commerce Specialist

Job Title: Shopify Expert / E-Commerce Specialist

Department: E-Commerce & Digital Operations

Location: Mumbai, India

Employment Type: Full-Time

Experience: 3–5 years preferred

1. Job Summary

We are looking for an experienced Shopify Expert to manage, develop, and optimize our Shopify e-commerce store for a ladies’ fashion and garment business targeting customers in India and international markets. The candidate will be responsible for Shopify store setup and maintenance, product listing, website customization, order management, payment and shipping integrations, performance optimization, and improving the overall customer shopping experience to drive online sales.
1. Key ResponsibilitiesA. Shopify Store Development and Management

- Set up, configure, and maintain Shopify stores.
- Customize Shopify themes, layouts, templates, and storefront features.
- Manage website navigation, collections, menus, banners, and landing pages.
- Implement responsive designs for mobile, tablet, and desktop users.
- Install, configure, and maintain Shopify apps and third-party integrations.
- Troubleshoot website errors and resolve technical issues.

B. Product and Catalog Management
- Upload and manage product listings, including product titles, descriptions, images, prices, and SKU codes.
- Create product categories, collections, size variations, and colour options.
- Maintain accurate inventory levels and product availability.
- Implement product filtering, search, size guides, and related product recommendations.
- Ensure consistent product presentation aligned with the brand's identity.

C. E-Commerce Operations
- Manage orders, cancellations, returns, refunds, and exchanges.
- Integrate payment gateways, shipping providers, and order tracking systems.
- Configure shipping rates, taxes, discount codes, and promotional offers.
- Coordinate with warehouse, production, and customer support teams.
- Monitor order fulfilment and resolve operational issues.

D. Digital Marketing and Sales Optimization




- Coordinate with digital marketing teams to execute online campaigns.
- Implement SEO practices for product pages, collections, and website content.
- Optimize conversion rates through landing-page improvements and A/B testing.
- Set up abandoned-cart recovery, email marketing, and customer retention workflows.
- Integrate Google Analytics, Google Search Console, Meta Pixel, and other relevant tracking tools.
- Monitor sales performance, traffic sources, conversion rates, and customer behaviour.

E. International E-Commerce
- Configure international markets, currencies, and localized storefront experiences.
- Support international shipping, duties, taxes, and cross-border order workflows.
- Ensure a consistent shopping experience across different markets.
- Coordinate with payment and logistics providers for international sales.

F. Reporting and Performance Monitoring
- Prepare weekly and monthly e-commerce performance reports.
- Track website traffic, conversion rates, average order value, revenue, and cart abandonment.
- Identify technical issues and recommend improvements.
- Maintain website security, backups where applicable, and app compatibility.

1. Required Skills and Qualifications

- Minimum 3 years of hands-on experience with Shopify store management and development.
- Robust knowledge of Shopify Admin, themes, apps, and store configuration.
- Experience with Shopify Liquid, HTML, CSS, and JavaScript.
- Understanding of Shopify APIs and third-party integrations.
- Knowledge of product catalog management and inventory workflows.
- Experience with payment gateways, shipping integrations, and order fulfilment.
- Working knowledge of SEO, Google Analytics, and conversion rate optimization.




- Familiarity with international e-commerce operations.
- Strong analytical, problem-solving, and communication skills.

1. Preferred Qualifications

- Experience in fashion, apparel, luxury retail, or D2C brands.
- Experience with Shopify Plus and advanced storefront customization.
- Knowledge of ERP and CRM integrations, including Odoo.
- Experience with Meta advertising integrations and email marketing platforms.
- Knowledge of fashion product photography standards, size charts, and product merchandising.
- Experience managing high-volume product catalogs and multi-market stores.

1. Key Performance Indicators (KPIs)

- Website uptime and technical stability.
- Product listing accuracy and catalog completion.
- Website loading speed and mobile responsiveness.
- E-commerce conversion rate improvement.
- Online revenue growth and average order value.
- Reduction in cart abandonment.
- Order processing accuracy and timely fulfilment coordination.
- SEO performance and organic traffic growth.
- Timely resolution of website and integration issues.
- Quality and punctuality of performance reports.

1. Educational Qualification

Bachelor’s degree or diploma in Information Technology, Computer Science, E-Commerce, Digital Marketing, or a related field is preferred. Relevant practical experience and a strong Shopify portfolio may be considered in place of formal qualifications.
1. Application Requirements

Interested candidates should submit their updated CV along with:
- Links to Shopify stores they have developed or managed.
- Details of previous e-commerce projects.
- A portfolio demonstrating theme customization and technical expertise.
- Current salary, expected salary, and notice period.

Ideal Candidate: A hands-on Shopify professional who can independently manage our online fashion store, improve the customer shopping experience, support international expansion, and contribute to measurable online sales growth. Pay: ₹50,000.00 - ₹65,000.00 per month

Work Location: In person

📌 Shopify Developer (Mumbai)
🏢 Aphrodit
📍 Mumbai