- 7+ years of ServiceNow experience with solid expertise in App Engine and custom scoped application development.
- Experience in designing and developing E2E ticketing tool.

Strong knowledge of

Custom Tables, Forms, and Data Modeling

Service Catalog, Record Producers, Catalog Items, Variables, and Variable Sets

Flow Designer and Integration Hub

Business Rules, Script Includes, Client Scripts, UI Actions, and ACLs

- Experience to implement multi-level approvals, process automation, notifications, SLAs, and reporting.
- Hands-on experience with REST/SOAP integrations and enterprise application integration.
- Ability to design scalable, reusable, and extensible solutions to support future enhancements.
- Strong stakeholder management and solution design capabilities.

Certifications:-

- CSA 2) CIS – HRSD 3) CAD 4) CIS - ITSM + CIS -Data foundation 5) Now Assist - Micro Certifications

ServiceNow ITSM, App Engine, Process Automation, Custom architecture and Data modeling

📌 ServiceNow ITSM (Hyderabad)
🏢 Trigent Software
📍 Hyderabad