- Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet.

- Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats etc.).

- Provide clear cost estimates and keep customers informed of work progress.

- Monitor the work progress and keep customers informed of changes in cost and completion times.

- Ensure clear and accurate service invoices that shows parts, labour and lubricant charges.

- Promote Value Added Services to Customers.

- Plan and act as per monthly tagets for the workshops.

- Take all necessary actions to resolve customer complaints as per promised time.

- Ensure all customer vehicles are clean and ready according to the promised delivery time.

- Conduct Post-Service Follow-up after 3 days of vehicles delivery to check customers satisfaction.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits

- Health insurance

- Provident Fund

Work Location: In person

📌 Service Advisor (Kochi)
🏢 SAI SERVICE
📍 Kochi