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Here, you'll have the tools and opportunities to advance your career while creating software that changes the world.

Your Role and Responsibilities The Office of the CISO (OCISO) is part of Confluent's Trust and Security organization and its mission is to earn and retain trust by championing Confluent's security, privacy, resilience, and compliance positions, thereby accelerating customer adoption and use of our platform and products.

We are looking for an individual who will partner with Confluent's customers to ensure that we build the most trustworthy platform that meets security, compliance, and privacy requirements.

Success in this role will be finding the best solution not only with the current technologies and practices we currently have on hand, but defining new opportunities for product development, customer engagement strategy, audit and access transparency, and field enablement.

While this role will engage with leadership frequently, we also expect the individual in this role to roll up their sleeves to get things done. The OCISO Trust Lead will "lead by influence", and oversee and drive trust (security, privacy, resilience, and compliance) related customer engagements and interactions.

The APAC OCISO Trust Lead will partner cross-functionally with Sales, Customer Solutions Group, Product, Engineering, and Legal teams to provide assurance to customers on Confluent's security and compliance posture, enable contract reviews and negotiations, and drive externally facing communications with customers.

Primary Responsibilities:

- Drive execution of customer trust engagements and interactions to provide context about Confluent's security and compliance posture and negotiate security terms when necessary.
- Propose and partner with product, engineering, and security teams to design security and compliance solutions and frameworks to meet customer requirements.
- Coach and mentor field and security staff on customer security needs and requirements.
- Be a subject matter expert for the company around customer security assurance, and develop and demonstrate POVs on important existing and emerging regulatory positions impacting cloud service adoption.
- Build and scale key internal capabilities and programs required to drive customer enablement interactions.
- Maintain relations with internal teams such as Sales, CSG, Product, Engineering, and Legal to drive and enable programs required to build trust with customers.

Required Education

- Bachelor's Degree

Preferred Education

- Master's Degree

Required Technical and Professional ExpertiseRequired Skills and Experience:

- Bachelor's degree required plus a minimum of 8 years' experience in Information Security and Compliance.




- Customer-facing experience at a cloud provider or consulting firm.
- Experience at a cloud or SaaS provider or as a customer of a cloud or SaaS provider with complex & demanding security and compliance requirements.
- Experience with a combination of the following: ISO 27001, HITRUST, SOC2, CSA, NIST, etc.
- Architectural familiarity across multiple security domains (e.g., identity and access management, data protection, network security, cloud infrastructure) with the ability to synthesize across domains and recommend practical solutions to complex customer security problems.
- Proven experience independently managing customer trust and assurance engagements end-to-end - from initial scoping and security questionnaires through assessment completion and negotiation - with minimal supervision.
- Understanding of digital sovereignty requirements relevant to Cloud adoption.

Preferred Technical and Professional ExperienceAdditional Highly Desirable Experience:

- Current Security CISSP, CIPP, CISA, CISM, or equivalent certification completed.
- Excellent verbal and written communication, organizational, and planning skills.
- Knowledge and understanding of GDPR, SOC2, ISO 27001, HIPAA, HITRUST, CSA, NIST, C5, and other regulatory security and privacy standards in APAC (such as OSPAR, IRAP).
- Experience with industry (Financial Services, Public Sector, etc.) specific regulatory requirements impacting cloud adoption such as GDPR, and other APAC security, privacy and compliance standards and regulations (e.g. from Financial Services regulators such as APRA, MAS, RBI, FSA, OJK, HKMA, etc.).
- Prior experience reviewing and negotiating security clauses within customer contracts a plus.
- Demonstrated ability to assess the broader risk implications of customer security engagements, and to proactively structure work in a way that reduces risk exposure for both the customer and Confluent.
- Familiarity with emerging AI/ML security and governance considerations, including data pipeline security, model risk, and evolving regulatory expectations around AI in cloud environments.
- Ability to work and lead programs independently.
- Experience working with distributed teams and other cross-functional stakeholders.

Years of Experience:

- 5 - 12

About Business Unit IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it.

In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data and provides leading capabilities to train, tune, and deploy AI across business.



IBM's hybrid cloud platform is one of the most comprehensive and consistent approaches to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

Your Life @ IBM In a world where technology never stands still, we understand that, dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or skilled background.

Our IBMers are growth minded, always staying curious, open to feedback, and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with the resources they have to hand, a can-do attitude, and always striving for an outcome-focused approach within everything that they do.

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📌 Senior Trust & Assurance Program Manager- Confluent (India)
🏢 IBM
📍 India