– Travel Desk & Travel Management-Sr.- Executive

Department: Human Resources

Position: Travel Desk & HR Operations Executive

Location: HO

Reporting To: Sr. Manager-HR & Admin

Job Purpose

We are looking for a detail-oriented HR professional who will manage the company’s Travel Desk, Travel & Expense Audit, Mediclaim/Insurance coordination, Background Verification activities & Administration.

The role will focus on better control of employee-related expenses, policy compliance, cost savings, documentation and coordination with employees and external vendors.

Key Responsibilities

1. Travel Desk Management

- Manage all employee business travel bookings for flights, trains, Buses and hotels.
- Ensure all bookings are made through the centralized MMT Biz platform.
- Coordinate with employees, management and travel vendors for perfect travel arrangements.
- Maintain proper records of all bookings, cancellations, refunds and unused tickets.

2. Travel Cost Control & Savings

- Identify opportunities to reduce travel costs through advance bookings, negotiated rates and better planning.
- Monitor employee-wise and department-wise travel expenses.
- Ensure the company gets maximum value from its travel spending.
- Track savings generated through centralized bookings and corporate rates.

3. GST & Financial Control

- Ensure proper GST invoices are obtained for eligible travel bookings.
- Coordinate with the Finance team to ensure available GST Input Tax Credit is captured wherever applicable.
- Maintain proper documentation for audit and reconciliation purposes.




- Treat travel cost optimization and GST benefits as an important contribution towards the company's overall profitability.

4. Travel & Expense Audit

- Verify whether employees are following the company’s Travel & Expense Policy.
- Check travel class, hotel & meal expenses, local conveyance and other applicable limits.
- Verify whether the employee actually travelled to the booked location.
- Identify no-shows, unused tickets, unnecessary bookings, duplicate claims or suspicious expenses.
- Verify reimbursement bills and supporting documents before processing.

5. Pre-Approval & Compliance

- Ensure required approvals are obtained before business travel is booked.
- Monitor exceptions to the Travel Policy and escalate cases to the HR/Management team.
- Maintain proper records of approvals and travel-related documentation.

6. Mediclaim & Insurance Coordination

- Assist in employee Mediclaim/Group Health Insurance administration.
- Coordinate with the insurance company, TPA and employees for policy-related queries and claims.
- Assist employees with claim documentation and follow-ups.
- Maintain employee insurance records and ensure timely addition/deletion of employees from the policy.

7. Background Verification (BGV)





- Coordinate employee background verification during the joining process.
- Coordinate with external BGV agencies and employees for required documentation.
- Track verification status and ensure pending cases are followed up.
- Maintain proper BGV records and reports while maintaining confidentiality.

8. MIS & Reporting

- Prepare monthly Travel & Expense MIS.
- Track travel expenses by employee, department and location.
- Prepare reports on travel spending, savings, cancellations, refunds and GST benefits.
- Highlight unusual expenses and potential cost-saving opportunities to HR/Management.

9. Administration. The role should ultimately help the company save money, improve compliance and bring better control and transparency to HR-related operational expenses.

Key Skills

- Good knowledge of MS Office
- Good analytical and audit skills
- Strong follow-up and coordination skills
- Valuable communication skills
- Basic understanding of GST invoices and expense documentation
- Ability to identify discrepancies and unnecessary expenses
- Good knowledge of Travel & Expense processes
- Ability to maintain confidential employee information
- Good in Calculations and Negotiations.

Experience 3–5 years of experience in Travel Desk, HR Operations, Admin, Employee Benefits, Expense Management or a similar role.

Preferred: Experience with corporate travel platforms such as MMT Biz, employee insurance/Mediclaim coordination and BGV processes.

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Senior Travel Desk Executive (Gurugram)
🏢 Lithous Services
📍 Gurugram