Role Summary

Provide engineering, operational and project support for the global Microsoft Messaging platform,

including Exchange Online, Exchange Hybrid, email security, archiving and migration activities.

Support BAU operations, incident resolution, platform maintenance and strategic migration projects.

Derived from the Messaging Technical Lead and Engineer profiles

Key Responsibilities

 Support and administer Exchange Online and Exchange Hybrid environments.

 Troubleshoot mail flow, routing and delivery issues.

 Manage email security technologies including Proofpoint, SPF, DKIM and DMARC.

 Support mailbox migrations, tenant consolidations and Exchange modernisation activities.

 Maintain email retention, archiving and compliance configurations.

 Support incidents, problem management and root cause analysis activities.

 Develop and maintain PowerShell automation for operational tasks.

 Produce and maintain technical documentation and operational runbooks.

 Support M365 messaging integrations with Teams,



SharePoint and Entra ID.

Required Skills

Messaging

 Exchange On Prem (2016/2019/SE) and Online including Hybrid

 Mail Flow & SMTP Routing,

 Connectors & Transport Rules, including Message Tracing

 Mailbox Migrations, Archiving

Security

 Proofpoint

 DMARC

 SPF

 DKIM

 Microsoft Defender for Office 365

Compliance

 Microsoft Purview

 Retention Policies

 Journaling

 eDiscovery

 Enterprise Vault

Automation

 PowerShell

Information classification

 Microsoft Graph API

 Azure Automation

Identity

 Entra ID

 Conditional Access

 Entra Connect

Desired Experience

 5+ years supporting enterprise messaging platforms.

 Experience supporting large-scale Exchange Online environments.

 Experience with email migrations and hybrid deployments.

 Solid troubleshooting and operational support background.

📌 Senior Software Engineer (Gurugram)
🏢 Virtusa
📍 Gurugram