GRACE WELLNESS CLINIC

– SENIOR SALES REPRESENTATIVE

Designation: Senior Sales Representative Department: Sales & Business Development Location: Kolkata, West Bengal Experience Required: 4–5 Years Salary: ₹25,000–₹30,000 per month

Employment Type: Full-Time

1. Job Summary

Grace Wellness Clinic is looking for an experienced, target-driven, and customer-focused Senior Sales Representative to lead sales activities, generate revenue, acquire new clients, and strengthen client relationships. The candidate will be responsible for promoting the clinic’s aesthetic, skincare, slimming, and wellness services, converting leads into paying clients, developing strategic business partnerships, and achieving monthly sales targets.

The ideal candidate should have 4–5 years of experience in sales, preferably in an aesthetic clinic, dermatology clinic, beauty salon, wellness centre, or healthcare industry.

1. Key Roles and Responsibilities

A. Sales and Revenue Generation

- Achieve monthly sales and revenue targets assigned by management.
- Convert prospective clients into treatment bookings and paid service packages.
- Explain clinic services, treatment packages, pricing, and promotional offers to prospective clients.
- Develop sales strategies to increase revenue, repeat bookings, and package upgrades.
- Monitor sales performance and identify opportunities to improve conversion rates.
- Maintain a pipeline of qualified leads and ensure timely follow-ups.

B. Lead Generation and Client Acquisition

- Generate leads through calls, WhatsApp, social media inquiries, referrals, walk-ins, and promotional campaigns.
- Follow up with potential clients and convert inquiries into consultations and sales.
- Build partnerships with salons, gyms, makeup artists, influencers, and relevant local businesses.
- Identify new business opportunities within Kolkata and surrounding areas.
- Lead outdoor marketing campaigns, promotional camps, exhibitions, and events.

C. Client Relationship Management

- Build and maintain strong relationships with new and existing clients.
- Ensure professional communication throughout the client journey.




- Encourage repeat visits, renewals, referrals, and additional bookings.
- Collect client feedback and coordinate with the relevant team to resolve concerns.
- Escalate medical queries and treatment-related concerns to qualified clinical professionals.
- Ensure client satisfaction and maintain the clinic’s service standards.

D. Marketing and Promotional Activities

- Lead the marketing team to implement promotional campaigns and lead-generation activities.
- Create influencer collaborations and local business partnerships.
- Lead in planning and executing outdoor stalls, promotional events, and awareness camps.
- Coordinate client testimonials and before-and-after photographs only with informed consent and in accordance with clinic privacy policies.
- Encourage genuine Google reviews and referrals from satisfied clients.
- Identify opportunities to increase the clinic’s local brand visibility.

E. Sales Reporting and Analysis

- Prepare daily, weekly, and monthly sales reports.
- Maintain accurate records of leads, follow-ups, consultations, conversions, revenue, and pending opportunities.
- Track sales performance against assigned targets.
- Analyse reasons for lost leads and recommend corrective actions.
- Submit performance reports and business-development updates to management on time.
- Maintain client confidentiality and accurate sales documentation.

F. Team Coordination and Senior Responsibilities

- Coordinate with the reception, therapists, doctors, centre manager, and marketing team.
- Support junior sales staff with follow-up discipline, client handling, and sales techniques, where required.
- Share effective sales strategies and help improve team conversion rates.




- Ensure professional conduct and compliance with clinic policies.
- Take ownership of assigned sales targets and report challenges proactively.

3. Key Performance Indicators (KPIs) Performance will be evaluated on the following parameters:

- Achievement of monthly revenue and sales targets.
- Number of qualified leads generated and converted.
- Lead-to-consultation and consultation-to-sale conversion rates.
- Revenue from treatment packages, repeat bookings, and referrals.
- Number and quality of new business partnerships established.
- Follow-up completion rate and lead-pipeline management.
- Client satisfaction, retention, and feedback.
- Contribution to promotional activities and client acquisition.
- Accuracy and timeliness of sales reports.
- Professional conduct and adherence to clinic policies.

Specific targets, incentive eligibility, and KPI weightages will be communicated separately by management. 4. Required Qualifications and Experience

- Graduate in any discipline; a qualification in Sales, Marketing, Business Administration, or a related field is preferred.
- 4–5 years of relevant sales experience.
- Experience in an aesthetic clinic, dermatology clinic, beauty and wellness center, premium salon, or healthcare organization is preferred.
- Proven track record of achieving sales targets and converting leads into revenue.
- Experience in client relationship management and business development.

5. Required Skills and Competencies

- Excellent communication and interpersonal skills.
- Strong sales, negotiation, and closing abilities.
- Customer relationship management and follow-up skills.
- Business development and partnership-building capabilities.
- Target-oriented mindset with strong accountability.
- Ability to analise sales performance and prepare reports.
- Proficiency in MS Excel, Google Sheets, WhatsApp Business, and CRM tools.
- Qualified presentation and client-handling skills.
- Ability to work independently and collaboratively with the clinic team.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Senior Sales Executive(clinic) (Kolkata)
🏢 Grace Wellness Clinic
📍 Kolkata