JUSTDOGS is looking for an enthusiastic and customer-focused

Senior Retail Sales Advisor to join our retail team in Pune. The ideal candidate should have strong sales skills, excellent communication abilities, and a genuine love for pets.

Key Responsibilities

- Customer Service:

Attend to walk-in customers, understand their requirements, and recommend suitable pet products.

- Sales & Upselling:

Drive store sales through product recommendations, upselling, cross-selling, and achieving sales targets.

- Spa Bookings:

Manage pet grooming and spa appointments, coordinate with groomers, and ensure a smooth customer experience.

- Online Orders:

Handle online orders, coordinate order processing, and ensure timely fulfilment.

- Home Deliveries:

Manage customer home delivery requests and coordinate with delivery personnel.

- Store Operations:

Maintain product displays, monitor stock availability, and ensure store cleanliness and organisation.

- Customer Relationships:





Build lasting customer relationships, encourage repeat purchases, and promote customer loyalty.

Requirements

- Previous experience in retail sales, preferably in a senior sales or customer-facing role.

- Robust communication, interpersonal, and selling skills.

- Ability to upsell products and achieve sales targets.

- Basic computer knowledge and familiarity with billing/POS systems.

- Ability to multitask and manage store operations efficiently.

- Must love pets and be comfortable handling and interacting with dogs and cats.

- Previous experience in pet retail is an advantage.

What We're Looking For A proactive, responsible, sales-driven individual who enjoys interacting with customers, understands the importance of customer service, and is passionate about pets.

📌 Senior Retail Sales Advisor (Pune)
🏢 JUSTDOGS®
📍 Pune