Role & responsibilities

- Administration and Management of complex networking solutions in enterprise data centers and remote offices worldwide.

- Extensive experience with Cisco Catalyst and Nexus switches.

- Advanced knowledge of ARP, MAC Address Table, VLAN, Spanning Tree Protocol, EtherChannel, Switch Stacking, HSRP/VRRP, Access Lists (ACLs), and NAT.

- Hands-on experience in configuring and troubleshooting Enterprise LAN and WAN.

- Comprehensive knowledge of networking fundamentals, including TCP/IP, BGP, OSPF, MPLS, VPN technologies (IPSec, GRE), and routing/switching principles.

- Hands-on experience in implementing security measures like access control lists (ACLs) and firewall policies to protect the network

- Must have experience in enterprise network operations in handling escalation and severity cases.

- Coordination with ISP, clients and onsite technical teams for troubleshooting network and security incidents.

- Providing permanent remediation for affected endpoints in our network environment

- Documenting network issues related to Incidents with in-depth event logs, RCA, and evidence

- IOS/firmware upgrade in Cisco network devices as and when required





- Positive to have experience in configuring and troubleshooting CISCO wireless controllers, Aerohive Products.

- Excellent client-facing communication skills and the ability to Manage client interactions and escalations, ensuring client satisfaction and timely resolution of critical issues.

- Facilitate P2/P1 Technical calls from the network's end, demonstrating exceptional communication and problem-solving skills to de-escalate situations and provide clear, concise updates to clients.

Preferred candidate profile

- 5-10 years of experience implementing and managing multi-vendor network solutions.

- Extensive experience in Routing and Switching.

- Prior experience collaborating with global clients from the US, Europe, and APAC regions

- Excellent written and verbal communication skills, with a proven ability to manage client expectations and handle high-pressure situations effectively.

- Must be able to effectively handle multiple projects simultaneously

- Analytical and problem-solving skills, with a focus on delivering effective solutions and efficiently managing client escalations. CCNA or CCNP Certifications are an asset

📌 Senior Network Engineer ( Routing and Switching ) (Hyderabad)
🏢 Pythian
📍 Hyderabad