PURPOSE OF THE ROLE:

There are multiple work areas and strategic projects under deployment and execution. These Projects needs dedicated time and resources to monitor, and coordinate across multiple departments to ensure smooth execution.

This position is of executive level, which requires strategic mindset approach, prepare presentations, reports, organise and attend the review cadence of multiple projects, be SPOC of key departmental and Cross Functional projects, coordinate with internal and external stakeholders.

- Lead the Strategic projects.
- Attend and Conduct regular Reviews with each Project leaders for completion
- Meet the cross functional team members to get the projects to completion stage.
- Constant Check, Act, Do ( CAPDo) activities & DWM
- Process Simplification and develop SOPs
- Digitising process and work on Digitalisation roadmap
- Coordinate with Internal and external stakeholders
- Prepare presentations, Reports, dashboards
- Data Analysis and insights for business decisions

What will happen if there is no one in the position (no one performs the work) ?

- Project delays, miss deadlines and timeline
- Resultant Overall Revenue Loss
- Internal and external Customer dissatisfaction
- Fragmented working environment
- Disengaged teams

JOB RESPONSIBILITIES:Responsibility 1 : Participation in Project Review

- With various project leaders (Pyron, Abhed, Parivartan, Vishwas etc)
- Drive Canvas initiatives

Responsibility 2

- Timely preparation of MIS and Presentations for management reviews
- Prepare insights and business summaries

Responsibility 3

- Conduct /Attend / Meet the cross functional team members of Field Service and Parts Team, Marketing Team, P&SQ;, IT- CRM, Analytics team and get the projects to completion stage
- Monitor deadlines and ensure timely completion of assigned task

Responsibility 4 : Process Simplification

- Claims process




- Warranty settlement
- Long storage guidelines
- Packaging improvements

Responsibility 5 : End to end Digitalisation

- Develop dashboards for prompt updates
- Give Analytical insights for decision making to manager
- Prescriptive Tools through AI/ML/Analytical tools

Responsibility 6

- Compliance and Confidentiality

STAKEHOLDERS & NATURE OF COMMUNICATIONS:INTERNAL

Plant Team

Field Team

QA, P&SQ;, Finance

EXTERNAL

Channel Partner

DESIRED CANDIDATE PROFILE:Education: BE / BTech- Mechanical/ Automobile

Relevant Experience: Should have worked in TML for 3-5 years

SKILLS:• Project Management skills,

- Excellent Organizational and time management skills,
- Ability to prepare professional reports and presentations.
- Positive at making presentations, proficient in MS office software ( advance excel, powerpoint, word etc) knowledge,
- Analytics skill mindset, Problem solving mindset
- Interpersonal skills,
- Worked on any CFT projects in the past will be an added asset
- Ability to conduct meetings, Sales, Service Marketing experience will be an added asset
- Perseverance & Patience, Problem solving approach, Go getter, Self starter.

Tata Motors is an Equal Opportunity Employer, committed to a fair and transparent hiring process. All recruitment decisions are based strictly on Merit, Role alignment, and Business requirements. It does not solicit or accept any form of payment or gratuity from candidates at any stage of the recruitment process.



Any such request received should be considered fraudulent and reported immediately.

About Tata Motors:

Part of the USD 180 billion Tata group, Tata Motors Limited (BSE: 500570; NSE: TATAMOTORS), a USD 52 billion organization, is a leading global automobile manufacturer of cars, utility vehicles, pick-ups, trucks, and buses, offering an extensive range of integrated, smart, and e-mobility solutions. With ‘Connecting Aspirations’ at the core of its brand promise, Tata Motors is India’s market leader in commercial vehicles and ranks among the top three in the passenger vehicles market.

Tata Motors strives to bring new products that captivate the imagination of GenNext customers, fuelled by state-of-the-art design and R&D; centres located in India, the UK, the US, Italy, and South Korea. By focusing on engineering and tech- enabled automotive solutions catering to the future of mobility, the company’s innovation efforts are focused on developing pioneering technologies that are both sustainable and suited to the evolving market and customer aspirations. The company is pioneering India's Electric Vehicle (EV) transition and driving the shift towards sustainable mobility solutions by developing a tailored product strategy, leveraging the synergy between Group companies and playing an active role in liaising with the Government of India in developing the policy framework.

With operations in India, UK, South Korea, Thailand and Indonesia, Tata Motors markets its vehicles in Africa, the Middle East, Latin America, Southeast Asia, and the SAARC countries. As of March 31, 2025, Tata Motors’ operations include 93 consolidated subsidiaries, two joint operations, four joint ventures, and numerous equity-accounted associates, including their subsidiaries, over which the company exercises significant influence.

📌 Senior Manager - Service Network Analytics (Mumbai)
🏢 TataMotors
📍 Mumbai