Senior Manager - After Sales Service Tool Integration(70 (Pune)

Senior Manager - After Sales Service Tool Integration(70 (Pune)

12 Oct
|
TataMotors
|
Pune

12 Oct

TataMotors

Pune

Purpose of the Role

Responsible for integrating and validating all diagnostics platform components into a unified, scalable and maintainable enterprise diagnostics ecosystem.

Job Responsibility

- Own overall integration strategy & establish CI-CD pipeline for the overall solution.
- Define interface specifications.
- Integrate diagnostics, analytics, authoring and deployment modules.
- Drive API integration activities.
- Manage middleware integration frameworks.
- Resolve system interoperability issues.
- Define integration architecture standards.
- Manage integrated workplace readiness.
- Coordinate supplier integration plans.
- Conduct integration reviews.
- Ensure data consistency across modules.
- Drive performance optimization.
- Support release activities.
- Define integration KPIs.
- Prevent recurring integration failures.
- Creation & release of the diagnostics packages applicable for the vehicle program.

Stakeholder Profiles & Nature of Interactions

Internal Stakeholders

Vehicle Engineering / Platform Teams (ERC, PAT, VATS)Plant Quality / Customer QualityField Teams (RTSM, CCM, Service Operations)BU Quality (FMQ) / Customer SupportSBP / Finance / ProcurementCOCs (Command Center)Product Analyst / Support Team (STS)

External Stakeholders

Dealers & TASCsDiagnostic Tool Development Partners / Technology VendorsChannel Partners (DETs, Dealer Technicians)

Desired Candidate Profile

Qualification

- BE/B.Tech in Electronics, Electrical

Desired Work Experience

- 5-10 years in automotive software, diagnostics, connected vehicle platforms

Necessary Knowledge

- Vehicle E/E Architecture
- Diagnostics Validation
- ODX
- CAN, CAN-FD, LIN, Ethernet
- UDS, DoIP, SOVD
- Guided Diagnostics

Desired Industry & Sectors





- Automotive OEMs
- Automotive Electronics Tier-1s

Skills & Competencies

Technical & Functional Skills

- CI-CD toolchain
- Github, SVN
- Azure DevOps
- System Integration
- API Integration
- REST Services
- Middleware Platforms
- Enterprise Service Bus
- Software Configuration Management
- Data Mapping
- Diagnostics Applications
- Integration Testing
- Deployment Management
- Version Control
- Cloud Integration
- Data Synchronization
- Troubleshooting
- Interface Governance

Behavioral & Leadership Skills

- Strategic Thinking
- Technical Leadership
- Stakeholder Influence
- Decision Making
- Systems Thinking
- Innovation Mindset

Tata Motors Leadership Competencies

- Customer Centricity
- Developing Self and Others
- Driving Execution
- Leading by Example
- Leading Change
- Motivating Self and Others

Tata Motors is an Equal Opportunity Employer, committed to a fair and transparent hiring process. All recruitment decisions are based strictly on Merit, Role alignment, and Business requirements. It does not solicit or accept any form of payment or gratuity from candidates at any stage of the recruitment process. Any such request received should be considered fraudulent and reported immediately.

About Tata Motors:

Part of the USD 180 billion Tata group, Tata Motors Limited (BSE: 500570; NSE: TATAMOTORS),



a USD 52 billion organization, is a leading global automobile manufacturer of cars, utility vehicles, pick-ups, trucks, and buses, offering an extensive range of integrated, smart, and e-mobility solutions. With ‘Connecting Aspirations’ at the core of its brand promise, Tata Motors is India’s market leader in commercial vehicles and ranks among the top three in the passenger vehicles market.

Tata Motors strives to bring new products that captivate the imagination of GenNext customers, fuelled by state-of-the-art design and R&D; centres located in India, the UK, the US, Italy, and South Korea. By focusing on engineering and tech- enabled automotive solutions catering to the future of mobility, the company’s innovation efforts are focused on developing pioneering technologies that are both sustainable and suited to the evolving market and customer aspirations. The company is pioneering India's Electric Vehicle (EV) transition and driving the shift towards sustainable mobility solutions by developing a tailored product strategy, leveraging the synergy between Group companies and playing an active role in liaising with the Government of India in developing the policy framework.

With operations in India, UK, South Korea, Thailand and Indonesia, Tata Motors markets its vehicles in Africa, the Middle East, Latin America, Southeast Asia, and the SAARC countries. As of March 31, 2025, Tata Motors’ operations include 93 consolidated subsidiaries, two joint operations, four joint ventures, and numerous equity-accounted associates, including their subsidiaries, over which the company exercises significant influence.

📌 Senior Manager - After Sales Service Tool Integration(70 (Pune)
🏢 TataMotors
📍 Pune

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