Important: You must be available to work Australian work hours.

What you’ll do

This role sits at the intersection of deep functional expertise, customer support, and continuous optimisation. You’ll work closely with customers and internal teams to resolve complex issues and improve supply chain performance.

· Act as the escalation point for complex D365 F&O; Supply Chain Management and Advanced Warehousing issues, diagnosing root causes and delivering sustainable functional and technical solutions.

· Manage support cases end-to-end, ensuring timely resolution and clear communication within agreed SLAs.

· Provide expert support across Supply Chain Management, Advanced Warehousing, Inventory Management, Landed Cost, and Licensing.

· Design and customise D365 F&O; security roles, duties, and privileges in line with best practice.

· Support and troubleshoot integrations, Electronic Reporting (ER), and Data Management Framework (DMF).

· Work closely with developers and architects on ISVs, extensions, and integration-related challenges.

· Support LCS and PPAC administration activities.

· Identify recurring issues, system risks, and optimisation opportunities, contributing to continuous improvement.

· Build trusted, long-term customer relationships through confident, professional delivery.

What you’ll bring

· At least 6 years’ functional experience in Supply Chain Management, with strong Advanced Warehousing expertise in Dynamics 365 Finance & Operations.

· Hands-on experience with Landed Cost, Licensing, and Security.





· Proven ability to design and customise D365 F&O; security roles.

· Experience supporting integrations and Data Management Framework (DMF), with Electronic Reporting (ER) experience strongly preferred.

· Experience in the Production Control module is an added advantage.

· Experience managing D365 environments within PPAC/LCS, including backups, restores, and environment administration, is preferred.

· Basic project management experience, with an understanding of timelines and customer coordination, is preferred.

· Excellent troubleshooting skills and confidence managing complex customer scenarios.

· Strong communication and stakeholder management skills within a managed services or consulting environment.

What’s in it for you?

Fusion5 is proud to be a diverse, inclusive, and forward-thinking employer. We understand how important flexibility and sustainability are for experienced consultants, and we offer:

· A collaborative, supportive culture where people enjoy working together.

· A highly flexible working environment.

· No requirement for regular on-site client work.

· A solid focus on work-life balance.

· Birthday leave, volunteer days, and regular social events.

· Clear development pathways and opportunities to grow your consulting career.

Pay: ₹2,200,000.00 - ₹2,500,000.00 per year

Benefits

- Cell phone reimbursement
- Paid sick time
- Provident Fund

Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka

📌 Senior Managed Services consultant-Finance & Operations – Supply Chain Management (Bengaluru)
🏢 Drive2Thrive Consultancy
📍 Bengaluru