Role Overview B2C Sales Executive

As a B2C Sales Executive, you will be responsible for consultative selling of online Undergraduate (UG) and Postgraduate (PG) degree programs to working professionals, freshers, and students. You will guide prospective candidates throughout the enrollment journey, from the initial inquiry to final admission, ensuring a smooth and engaging experience.

Key Responsibilities:

- Conduct outbound calls to new prospects and follow up regularly with existing leads to achieve sales targets.
- Engage with prospective candidates through telecalls, online demos, trial sessions, emails, and chats to promote learning programs.
- Understand candidates educational backgrounds, career aspirations, and learning goals to recommend suitable degree programs.
- Promote online UG and PG programs such as BA, BCom, BSc, MA, MCom, MCA, and MBA.
- Build strong relationships with prospective candidates and guide them through the enrollment and admission process.
- Manage the complete sales funnel, from lead generation and follow-ups to lead conversion and enrollment.
- Maintain accurate lead records and track sales activities using CRM tools such as Salesforce, LeadSquared, and NoPaperForms.
- Follow structured sales processes and maintain high-quality sales practices to ensure a positive candidate experience.
- Consistently achieve sales targets and contribute to overall enrollment growth.

Role Overview – B2C Sales Executive

As a B2C Sales Executive, you will be responsible for consultative selling of online Undergraduate (UG) and Postgraduate (PG) degree programs to working professionals, freshers, and students. You will guide prospective candidates throughout the enrollment journey, from the initial inquiry to final admission, ensuring a smooth and engaging experience.

Key Responsibilities:

- Conduct outbound calls to new prospects and follow up regularly with existing leads to achieve sales targets.




- Engage with prospective candidates through telecalls, online demos, trial sessions, emails, and chats to promote learning programs.
- Understand candidates’ educational backgrounds, career aspirations, and learning goals to recommend suitable degree programs.
- Promote online UG and PG programs such as BA, BCom, BSc, MA, MCom, MCA, and MBA.
- Build strong relationships with prospective candidates and guide them through the enrollment and admission process.
- Manage the complete sales funnel, from lead follow-ups to lead conversion and enrollment.
- Maintain accurate lead records and track sales activities using CRM tools such as Salesforce, LeadSquared, and NoPaperForms.
- Follow structured sales processes and maintain high-quality sales practices to ensure a positive candidate experience.
- Consistently achieve sales targets and contribute to overall enrollment growth.

Requirements:

- 0–5 years of experience in a B2C sales setting, with a demonstrated ability to achieve sales targets.
- Good understanding of dialler operations and CRM management, with experience using tools such as Salesforce, LeadSquared, and NoPaperForms.
- Excellent communication, active listening, and persuasion skills to engage effectively with prospective candidates.
- Strong sense of ownership and the ability to establish and implement processes from scratch.
- Previous experience in a startup environment is preferred, demonstrating adaptability and resourcefulness.
- Strong result-oriented mindset, resilience, and perseverance in overcoming challenges and achieving business goals.

Role: Retail & B2C Sales - Other, Industry Type: E-Learning / EdTech, Department: Sales & Business Development, Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Admission CounsellingEducational SalesEdtech SalesB2C SalesInside Sales EdtechSales

📌 Senior Learning Consultant (Kolkata)
🏢 Herox
📍 Kolkata