Role & responsibilities :

Handle end-to-end employee grievances, including case registration, investigation, resolution, and closure.

- Conduct impartial employee investigations, interviews, fact-finding, and case documentation.
- Manage employee relations and disciplinary proceedings in accordance with company policies.
- Ensure grievance and disciplinary processes comply with Indian labour laws, HR policies, and statutory requirements.
- Coordinate with legal counsel and internal stakeholders on employee-related cases when required.
- Investigate concerns related to unethical practices, favouritism, bias, misuse of authority, and policy violations.
- Prepare detailed investigation reports, case summaries, recommendations, and closure reports.
- Maintain confidential and accurate grievance, disciplinary, and ethics case records.
- Prepare periodic MIS, dashboards, and reports on grievance trends, case status, compliance, and ethical concerns.




- Track recommended corrective actions and ensure timely implementation and closure.
- Identify recurring employee concerns and recommend policy and process improvements.
- Conduct awareness sessions for employees and managers on grievance procedures, workplace conduct, and HR policies.

Preferred candidate profile :

- Law Graduation is Mandatory.
- 3-6 years of experience in Employee Relations, Grievance Redressal, HR Compliance, Ethics, or Labour/Employment Law.
- Solid knowledge of Indian labour laws, HR policies, statutory compliance, and employee relations.
- Strong investigation, analytical, documentation, and reporting skills.
- Excellent written and verbal communication skills.
- Strong interpersonal and conflict-resolution skills.
- Ability to handle sensitive matters with confidentiality, impartiality, and objectivity.
- Proficiency in MS Excel, Word, and PowerPoint.

📌 Senior Executive HR (Bengaluru)
🏢 BigBasket
📍 Bengaluru