Job Summary

We are looking for a proactive and experienced Senior Digital Marketing Executive to manage the company's digital marketing activities, social media platforms, and e-commerce operations. The candidate will be responsible for developing social media strategies, creating engaging content, monitoring online marketing performance, and managing order processing and follow-up through marketplaces such as Amazon and Flipkart.

The ideal candidate should have practical experience in digital marketing, social media management, e-commerce marketplace operations, and customer/order coordination.

Key Responsibilities

1. Social Media Management

- Manage the company's social media accounts, including Facebook, Instagram, LinkedIn and YouTube, as applicable.
- Plan and execute social media marketing campaigns to improve brand awareness and customer engagement.
- Create and publish posts, promotional content, product highlights, reels and campaign updates.
- Prepare a monthly social media content calendar.
- Monitor comments, messages, customer enquiries and engagement.
- Coordinate with the design team for creatives, banners, product images and promotional materials.
- Track social media performance and prepare regular reports.

2. Digital Marketing

- Plan and execute digital marketing campaigns to generate leads, website traffic and sales.
- Manage paid advertising campaigns on platforms such as Meta Ads and Google Ads, where required.
- Conduct keyword research, competitor analysis and market research.
- Monitor campaign performance, reach, engagement, leads, conversions and return on advertising spend.
- Identify opportunities to improve online visibility and marketing effectiveness.
- Support SEO activities, website updates and digital promotional campaigns.

3. Amazon & Flipkart Order Management

- Monitor and follow up on orders received through Amazon and Flipkart.
- Check new orders, pending orders, cancellations,



returns and replacement requests.
- Coordinate with the warehouse team for product availability, picking, packing and dispatch.
- Track order processing and ensure timely shipment within marketplace deadlines.
- Monitor order status, delivery updates and pending dispatches.
- Coordinate with customer support teams to resolve order-related issues.
- Monitor returns, refunds, customer complaints and marketplace notifications.
- Maintain accurate records of orders, sales, returns and dispatch status.
- Coordinate with the Accounts team for payment settlements, marketplace fees and reconciliation.
- Monitor seller account performance and help maintain marketplace service-level standards.

4. E-Commerce Marketplace Management

- Maintain product listings, titles, descriptions, images, specifications and pricing on Amazon and Flipkart.
- Update product information, stock availability and promotional offers.
- Monitor product listing quality and identify opportunities to improve visibility and conversions.
- Track sales performance, inventory levels and marketplace reports.
- Coordinate promotional campaigns and marketplace offers.
- Ensure product information and documentation are accurate and up to date.

5. Reporting & Team Coordination

- Prepare daily, weekly and monthly reports covering social media performance, online sales and order status.
- Track campaign budgets, marketing results, marketplace sales and returns.
- Coordinate with Sales, Warehouse, Accounts and Management teams.
- Follow up on pending orders,



customer issues and marketing activities.
- Provide regular updates to management on digital marketing and e-commerce performance.

Required Skills

- Strong knowledge of social media management and digital marketing.
- Hands-on experience with Amazon and Flipkart seller portals.
- Knowledge of e-commerce order processing, returns, refunds and dispatch follow-up.
- Experience in product listing and marketplace account management.
- Knowledge of Meta Ads, Google Ads and campaign performance analysis.
- Basic knowledge of SEO, keyword research and competitor analysis.
- Good knowledge of MS Excel / Google Sheets.
- Solid communication, coordination and follow-up skills.
- Analytical thinking and problem-solving ability.
- Ability to manage multiple activities and meet deadlines.

Educational Qualification Any Degree, preferably in Marketing, Digital Marketing, Business Administration, Commerce or a related field.

Experience

3–5 years of relevant experience in digital marketing, social media management and e-commerce marketplace operations.

Candidates with hands-on experience managing Amazon and Flipkart seller accounts will be preferred.

Key Performance Indicators (KPIs)

- Social media reach, engagement and follower growth.
- Digital marketing leads and campaign conversions.
- Online sales performance through Amazon and Flipkart.
- Timely order processing and dispatch coordination.
- Reduction in pending orders and order-related issues.
- Product listing accuracy and marketplace performance.
- Timely preparation of marketing and e-commerce reports.

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits

- Food provided
- Provident Fund

Application Question(s):
- What is your current CTC?
- What is your expected CTC?
- When can u Join?

Experience:
- Digital marketing: 6 years (Required)

Work Location: In person

📌 Senior Digital Marketing Executive (Peelamedu)
🏢 ceezet electronics private
📍 Peelamedu