WE ARE HIRING CRM DEPARTMENT

We are looking for talented and motivated candidates to join our CRM Department for multiple positions.(Real-Estate Industry)

Location: Greater Noida-West

Department: CRM-Real Estate

Employment Type: Full-Time

1. CRM Executive Filing & Documentation

Experience: Fresher

Key Responsibilities:

- Maintain and organize customer files, records, and documentation.
- Update customer information in CRM systems and Excel.
- Maintain physical and digital filing systems.
- Prepare and update Excel reports and databases.
- Verify documents and ensure accuracy of records.
- Coordinate with internal teams for documentation.
- Provide administrative support to the CRM team.

Required Skills:

- Good knowledge of MS Excel.
- Good verbal and written communication skills.
- Strong attention to detail.
- Good organizational and time-management skills.
- Basic computer knowledge.
- Willingness to learn CRM processes.

Eligibility: Freshers can apply Graduate in any discipline preferred Good communication skills Good knowledge of MS Excel 2. CRM Executive Mailing & Communication

Experience: 2-3Year

Key Responsibilities:

- Draft and send professional emails to clients and internal teams.
- Handle day-to-day CRM-related email communication.
- Respond to customer queries through email.
- Maintain records of emails, client communication, and follow-ups.
- Prepare and maintain mailing databases using Excel.
- Send reminders, updates, notifications, and follow-up emails.
- Coordinate with internal departments for customer requirements.
- Ensure emails are accurate, skilled, and grammatically correct.
- Maintain proper documentation of customer communication.

Required Skills:

- Excellent written and verbal communication skills.
- Good knowledge of MS Excel.
- Good knowledge of MS Outlook/Gmail.
- Strong email drafting and writing skills.
- Good follow-up and coordination skills.




- Robust attention to detail.
- Professional and customer-oriented approach.

Eligibility: 03 year experience preferred Graduate in any discipline Good English communication and email-writing skills Good knowledge of MS Excel 3. Senior CRM Executive Client Interaction & Documentation

Experience: Previous CRM experience required 3-4yrs

Key Responsibilities:

- Manage and maintain customer records, files, and CRM documentation.
- Handle regular client interactions through calls, emails, and other communication channels.
- Respond to client queries and coordinate with internal departments for resolution.
- Maintain and update customer information in CRM systems and Excel.
- Prepare CRM reports and MIS using MS Excel.
- Follow up with clients regarding pending documents and requirements.
- Maintain proper records of client interactions and follow-ups.
- Monitor customer requests and ensure timely resolution.
- Coordinate with Sales, Operations, Accounts, and other departments.
- Build and maintain professional relationships with clients.
- Support the CRM team in achieving departmental targets and service standards.

Required Skills:

- Previous experience in a CRM / Customer Relationship Management department.
- Good knowledge of MS Excel and CRM software.
- Excellent verbal and written communication skills.
- Strong client-handling and interpersonal skills.
- Positive follow-up and coordination abilities.
- Strong documentation and organisational skills.
- Problem-solving skills.
- Ability to manage multiple tasks and meet deadlines.

Eligibility: Previous CRM experience is mandatory Graduate in any discipline preferred Good knowledge of MS Excel Strong communication and client-handling skills Customer-focused and proactive approach To Apply: Please share your updated CV at [email protected] or via WhatsApp at 84477 12699. Referrals are highly appreciated. Kindly circulate this with your network.

📌 Senior Crm Executive (Greater Noida)
🏢 Regal Emporia Infratech
📍 Greater Noida