enGen Global formerly known as Thryve Digital is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare partners. Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keep us ahead of the curve. enGen Global delivers next-generation solutions that enable our healthcare partners to provide positive experiences for their consumers. Our global collaborative of healthcare, operations, and IT experts creates innovative and sustainable processes for our clients, which keeps the ever-evolving consumers engaged and assists them in managing the future of their healthcare better.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. enGen Global is an equal opportunity employer and places a high value on integrity, diversity, and inclusion in the organization. We do not discriminate based on any protected attribute. For more information about the organization, , please visit enGen Global.

Role Summary

Role enables the analyst to coordinate activities related to Epic System. Analyzes, develops, configures and implements Electronic Health Record (EHR) software and related analytics on time with minimal supervision. Working closely with application teams to determine the business needs, document and configure system as per end user requirements.

Certification or proficiency in Epic HB or PB or Claims and remittance is must

Essential Responsibilities

- Hands on experience in any Epic workflows.




- Implementing and maintaining the Epic system along with associated third-party systems by investigating processes to understand operations and developing appropriate system solutions.
- Responds to Service Requests and develops/maintains solid, positive working relationships with the end user community.
- Identify issues and develop recommendations for improved workflow and/or project design.
- Assist in planning/scheduling meetings and completing all necessary arrangements.
- Understanding multiple areas of hospital systems, including business/clinical information systems and technological aspects that affect the organization.
- Perform other duties as assigned by Team Lead or Manager.
- Communicates effectively with management, steering committees, project sponsors, and subject matter/technical experts and promotes a culture of performance excellence

Experience Required

- 3-6 years of experience as Epic HB or PB or Claims and remittance senior analyst
- Proficiency or Certification in Epic HB or PB or Claims and remittance is must
- Hands on experience in handling billing workflows
- Ability to Set up and configure workqueues, columns, payor, plans, extension, rules etc.
- Knowledge on remittance codes and remittance actions workflows
- Analyzes, develops, configures, tests and implements Electronic Health Record (EHR) software and related analytics on time with minimal supervision
- Working closely with application teams to determine the business needs, document and configure in Epic per the requirements
- Clear understanding and adoption of change management process and protocols.
- Demonstrated ability to multi-task among multiple complexes assigned tasks/projects with strong communication
- Complies with established policies, procedures and objectives of department/organization.

Good to Have

- Healthcare Industry experience

Shift

- General Shift, may extend per business needs

📌 Senior Analyst - EPIC Resolute HB/PB (Chennai)
🏢 enGen Global
📍 Chennai