Role: Salesforce Field Service L2/L3 Support Engineer

Work Mode: Remote

Duration: 6 Months – Extendable

Experience: 6+ Years

Work Timings: IST/UK/US

Mandatory Skills & Experience

- Hands-on experience providing L2/L3 Salesforce Field Service support .
- Strong Salesforce Administration, Configuration, Security, and Flow experience.
- Positive development experience with Apex, LWC, SOQL, APIs, Debug Logs, and deployments .
- Strong expertise in Salesforce Field Service including Work Orders, Service Appointments, Service Territories, Resources, Skills, Scheduling Policies, and Optimization.
- Experience with Field Service Mobile , including offline functionality, synchronization, permissions, and troubleshooting.
- Experience with REST/SOAP APIs, Platform Events, middleware, and integration security .




- Experience managing Dev, Test, UAT, and Production environments , releases, deployments, and Salesforce seasonal releases.
- Strong troubleshooting skills across performance, security, data quality, governor limits, and platform issues.
- Experience supporting BAU operations, enhancements, scheduling/optimization issues, and mobile workforce solutions .
- Ability to work directly with dispatchers, planners, field workers, and business stakeholders .

Preferred Certifications
- Salesforce Administrator
- Platform App Builder
- Platform Developer
- Salesforce Field Service Consultant/Specialist

📌 Salesforce Field Service/Support Engineer-Contract (India)
🏢 Gravity Infosolutions
📍 India