Sales Manager – Operation & Maintenance (O&M;) Services

Department

Sales & Business Development

Reports To

AVP

Location

Pune , Maharashtra

Job Summary The ideal candidate will have strong experience in industrial services sales, customer relationship management, contract negotiations, and account development. The role involves identifying new business opportunities, managing key customer relationships, and achieving revenue targets across manufacturing, process industries, utilities.

Key Responsibilities

Business Development

- Identify and develop new business opportunities in industrial O&M; services initially West zone i.e Maharashtra / Gujarat.
- Generate qualified leads through networking, industry events, referrals, and market research.
- Develop and execute strategic sales plans to achieve business growth targets.
- Expand the customer base across manufacturing plants, automotive, pharmaceuticals, FMCG, and other industrial sectors.

Sales & Client Management

- Build and maintain solid relationships with existing and prospective clients.
- Understand customer operational challenges and propose value-driven O&M; service solutions.
- Conduct customer meetings, site visits, and technical presentations.
- Prepare commercial proposals, quotations, and service contracts.
- Negotiate pricing, commercial terms, and long-term service agreements.
- Ensure high customer satisfaction and long-term account retention.

Tender & Contract Management

- Review RFQs, RFPs, and tender documents.
- Cost Estimation and Proposal Engineering
- Coordinate with technical, operations, and finance teams to prepare competitive proposals.
- Manage bid submissions within deadlines.




- Support contract negotiations and project handover to operations after order confirmation.

Market Intelligence

- Monitor industry trends, competitor activities, and emerging market opportunities.
- Provide regular market feedback to management.

Collaboration

- Work closely with cross functional teams to develop customized service solutions and ensure smooth O&M; project execution and customer satisfaction.

Sales Reporting

- Maintain accurate sales pipeline and CRM records.
- Prepare weekly, monthly, and quarterly sales reports.
- Forecast sales revenue and track performance against targets.
- Achieve assigned revenue, profitability, and customer acquisition objectives.

Required Qualifications

- Bachelor's degree in Mechanical Engineering / Electrical Engineering or MBA in Marketing or Business Management is preferred.
- 5–7 years of experience in industrial services sales, maintenance /O&M; services, engineering services, or technical sales.
- Proven track record of achieving sales targets and developing long-term customer relationships.

Required Skills

- Excellent consultative selling and negotiation skills.
- Ability to understand technical requirements and convert them into commercial opportunities.
- Strong presentation and communication skills.
- Customer-focused mindset with excellent relationship management abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong analytical, planning, and organizational skills.
- Ability to travel extensively for customer meetings and site visits.

Preferable Candidates: Previously working with any of the below mentioned companies are most preferable

ISS/LEADEC/ DTSS/Sodexo/UDS/Compass/ SILA/Property Solutions (India) Pvt. Ltd. (PSIPL) /Quess corp.

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Sales Manager – Operation & Maintenance (Pune)
🏢 UPSPL
📍 Pune