About Escora Holidays

Escora Holidays is a growing travel and tourism company based in Kozhikode, Kerala, specializing in domestic and international holiday packages, honeymoon trips, family holidays, luxury travel, group tours, wellness tourism, and medical tourism.

We are looking for a motivated and results-oriented Sales Manager to lead our sales team, drive revenue growth, improve lead conversion, and expand our customer base across domestic and international markets.

Key Responsibilities

- Lead, manage, and motivate the sales team to achieve monthly and quarterly sales targets.
- Develop and implement sales strategies to increase bookings and company revenue.
- Manage incoming leads from digital marketing campaigns, social media, website enquiries, and other channels.
- Monitor the complete sales process, from lead assignment and customer follow-up to booking confirmation and payment collection.
- Train sales executives on customer handling, sales techniques, destination knowledge, and closing strategies.
- Monitor individual and team performance through daily, weekly, and monthly sales reports.
- Improve lead conversion rates through effective follow-ups and customer relationship management.
- Handle high-value customers, corporate clients, group bookings, and international travel enquiries when required.
- Coordinate with the operations team to ensure smooth package planning, booking confirmation, and customer service.
- Develop strategies to generate repeat bookings, referrals, and customer loyalty.
- Identify new business opportunities, customer segments, and potential B2B partnerships.
- Maintain accurate sales records and ensure proper use of the company's CRM and reporting systems.




- Ensure the team provides professional communication and timely responses to every customer enquiry.

Requirements
- Bachelor's degree in Business Administration, Marketing, Tourism, or a related field preferred.
- 2–5 years of experience in sales, preferably in travel and tourism, hospitality, or a service-based business.
- Previous experience managing or supervising a sales team.
- Strong leadership, communication, negotiation, and customer relationship management skills.
- Proven ability to achieve sales targets and improve conversion rates.
- Good understanding of sales pipelines, lead management, follow-up systems, and CRM tools.
- Proficiency in Microsoft Excel, Word, and other sales reporting tools.
- Good spoken and written English; Malayalam proficiency is preferred.
- Ability to handle pressure, solve customer issues, and work towards business targets.

Key Performance Indicators (KPIs)
- Monthly revenue and confirmed booking targets.
- Team lead conversion rate.
- Individual sales executive performance.
- Speed and quality of customer follow-ups.
- Number of confirmed bookings and average booking value.
- Customer satisfaction and repeat bookings.
- Payment collection and sales reporting accuracy.

What We Offer
- Competitive salary based on experience and skills.
- Performance-based incentives linked to sales targets.
- Opportunity to lead and develop a growing sales team.
- Exposure to domestic and international travel markets.
- Growth opportunities in a dynamic and expanding tourism company.

Pay: ₹14,000.00 - ₹30,000.00 per month

Benefits

- Health insurance
- Life insurance
- Paid sick time

Work Location: In person

📌 Sales Manager (Kozhikode)
🏢 escora holidays.com
📍 Kozhikode