Roles & Responsibilities Retail Sales Associate

1. Customer Service & Engagement

- Greet customers warmly and ensure a positive shopping experience.
- Assist customers in finding products based on needs and preferences.
- Provide product knowledge, features, advantages, and price details.
- Resolve customer queries, complaints, and returns professionally.

2. Sales & Store Targets

- Actively promote products to drive sales.
- Support upselling and cross-selling to achieve store targets.
- Maintain high conversion rates and contribute to daily/weekly sales goals.

3. Store Operations

- Maintain cleanliness, hygiene, and store presentation standards.
- Ensure shelves, racks, and displays are fully stocked and well arranged.
- Participate in store opening and closing duties.
- Follow company SOPs for daily operational tasks.

4. Billing & Cash Handling

- Operate POS systems, billing counters, and card machines.




- Handle cash, card, UPI, and return transactions accurately.
- Maintain billing accuracy and follow cash-handling policies.

5. Inventory & Stock Management

- Assist in receiving, counting, and tagging new stock.
- Update inventory records as per store process.
- Monitor stock movement, report low stock, and manage replenishment.
- Support during monthly/quarterly stock audits.

6. Visual Merchandising

- Maintain product display standards as per brand guidelines.
- Ensure mannequins, signage, and promotional materials are updated.

7. Compliance & Safety

- Follow store SOPs, grooming standards, and company policies.
- Ensure safety, security, and loss prevention measures are followed.

📌 Sales Associate - Jaipur
🏢 Lenskart
📍 Jaipur