Company Description Kheewa Incorporation provides business development consulting services to micro, small, and medium enterprises across the Indian region. The company focuses on helping clients strengthen their market presence and streamline their growth strategies.

In addition to business development consultation, Kheewa offers promotion and portfolio management services to support long-term business performance. The organization is driven by a client-centric approach, with growth as its primary objective. Team members work closely with diverse businesses, gaining exposure to various industries and development models.

Role Description The Sales and Service Specialist is a full-time, remote role responsible for managing client relationships and supporting business development initiatives. Day-to-day tasks include engaging with existing and prospective clients, understanding their business needs, and presenting suitable consulting and promotional solutions.

The specialist will handle inbound and outbound communication, respond to client inquiries, and ensure timely, high-quality service delivery. They will also support sales processes by preparing proposals, following up on leads, and maintaining accurate records in CRM or tracking tools. Additional responsibilities include coordinating basic training or product walk-throughs for clients,



collaborating with internal teams to resolve issues, and contributing feedback to improve services and processes.

Qualifications

- Robust Communication skills, including clear verbal and written interaction with clients and internal teams.
- Demonstrated Customer Service abilities, with a focus on responsiveness, empathy, and solution-oriented support.
- Proven Sales skills, including lead follow-up, chance identification, and closing or supporting closure of deals.
- Experience in Training or onboarding clients, providing product or service explanations, and guiding them through processes.
- Exposure to Sales Management activities such as pipeline tracking, basic reporting, and coordination with management on targets.
- Comfort working remotely with reliable internet connectivity and strong time management and organizational skills.
- Ability to work with SMEs or similar businesses; prior experience in consulting, business development, or promotion services is an advantage.
- Proficiency with common office and collaboration tools (e.g., email, spreadsheets, video conferencing); CRM experience is a plus.
- Relevant education in Business, Marketing, Commerce, or a related field, or equivalent practical experience.

📌 Sales And Service Specialist (India)
🏢 Kheewa Incorporation
📍 India