Job Summary

We are looking for a customer-friendly, energetic, and sales-oriented Retail Sales Assistant to support daily store operations, assist customers, promote products, and achieve sales targets. The candidate should have positive communication skills, a positive attitude, and the ability to deliver an excellent shopping experience.

1. Key Roles and Responsibilities

Customer Service

- Welcome customers and understand their needs and preferences.
- Assist customers in selecting suitable products.
- Provide accurate information about product features, pricing, and availability.
- Handle customer queries and complaints professionally.

Sales and Target Achievement

- Promote products and convert customer enquiries into sales.
- Achieve individual and store sales targets.
- Apply upselling and cross-selling techniques to increase sales.
- Inform customers about offers, discounts, and new arrivals.

Store Operations

- Maintain cleanliness, organization, and presentation of the store.
- Arrange products and maintain attractive displays.
- Ensure products are properly labelled and priced.
- Support billing, packaging, and payment processing when required.

Inventory Management

- Check stock availability and report low-stock items.
- Assist with stock replenishment and product arrangement.
- Support physical stock counts and inventory audits.
- Report damaged, missing, or defective products to the Store Manager.

Teamwork and Reporting

- Coordinate with team members to ensure smooth store operations.
- Follow company policies and standard operating procedures.




- Maintain customer feedback and sales-related records as required.
- Report daily activities and customer feedback to the Store Manager.

1. Required Skills

- Good verbal communication and interpersonal skills.
- Customer service and relationship-building abilities.
- Sales, negotiation, and persuasion skills.
- Basic computer knowledge and POS billing familiarity.
- Product presentation and merchandising skills.
- Teamwork, time management, and problem-solving abilities.

1. Qualifications and Experience

- Minimum qualification: 12th pass; graduation preferred.
- 0–2 years of experience in retail sales or customer service.
- Freshers with a positive attitude and willingness to learn may apply.
- Experience in retail stores, lifestyle brands, fashion, jewellery, or gifting is an advantage.

1. Key Performance Indicators (KPIs)

- Achievement of individual sales targets.
- Customer satisfaction and positive feedback.
- Conversion of walk-in customers into sales.
- Upselling and cross-selling performance.
- Product knowledge and customer engagement.
- Store cleanliness and visual merchandising standards.
- Accuracy in billing and stock handling.

1. Personal Attributes

- Friendly, presentable, and professional.
- Honest, punctual, and responsible.
- Customer-focused and sales-driven.
- Willing to learn about new products.
- Comfortable working in shifts, including weekends and holidays as required.

Candidates can share their cv on (phone hidden). Industries Preferred : Luxury retail, Furniture and Gems and Jewellery

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Retail Sales Associate (Nashik)
🏢 MOMENTZ
📍 Nashik