Job Title: Sales Engineer

Company: Fujitec India Pvt. Ltd.

Department: Sales & Marketing

Industry: Elevators and Escalators

Reporting To: Sales Manager / Branch Manager

Location: As per business requirement

Job Summary The Sales Engineer will be responsible for generating new business opportunities, promoting Fujitec elevator and escalator solutions, developing customer relationships, and achieving assigned sales targets. The role involves identifying potential projects, meeting customers and consultants, preparing commercial proposals, and coordinating with internal teams to convert opportunities into orders.

Key Responsibilities

1. Business Development and Sales

- Identify and develop new business opportunities in residential, commercial, industrial, hospitality, healthcare, and infrastructure projects.
- Generate leads through builders, developers, architects, consultants, contractors, and other relevant stakeholders.
- Achieve assigned sales targets for new elevator and escalator installations.
- Maintain a healthy sales pipeline and regularly update project and lead status in the CRM system.
- Conduct market research to identify potential customers, upcoming projects, and competitor activities.

2. Customer Relationship Management

- Build and maintain strong relationships with builders, developers, architects, consultants, project managers, and contractors.
- Conduct regular customer meetings and project visits to understand requirements and promote Fujitec solutions.
- Respond to customer enquiries and coordinate to resolve commercial and technical queries.
- Maintain professional communication and ensure a positive customer experience throughout the sales process.

3. Technical and Commercial Activities

- Understand customer requirements, including elevator capacity, speed, number of floors, usage, and project specifications.
- Coordinate with the technical and estimation teams to prepare elevator and escalator proposals.
- Prepare quotations, commercial offers, and tender documents in line with company policies.
- Follow up on submitted offers, negotiate commercial terms within approved limits, and support order finalization.
- Ensure proper documentation and handover of confirmed orders to the relevant internal teams.

4. Market Intelligence and Reporting

- Monitor competitor pricing, product offerings, market trends, and customer preferences.
- Prepare periodic sales reports, forecasts, and project status updates.
- Maintain accurate records of customer interactions, enquiries, proposals, and sales opportunities.

Qualifications and Experience
- Diploma or Bachelor's degree in Mechanical, Electrical, Electronics, or a related engineering discipline.
- Typically 14 years of experience in sales, preferably in elevators, escalators, building solutions, HVAC, or other technical B2B products.
- Fresh engineering graduates with strong communication and sales aptitude may also be considered, depending on business requirements.

Required Skills
- Strong communication, presentation, and negotiation skills.
- Customer-oriented approach and business development aptitude.
- Basic understanding of technical drawings, specifications, and commercial proposals.
- Good planning, follow-up, and time-management skills.
- Proficiency in MS Office; experience with CRM software is an advantage.
- Willingness to travel locally for customer meetings and project visits.

Key Performance Indicators (KPIs)
- Achievement of assigned sales and order-booking targets.
- Number of new customers and qualified project leads generated.
- Enquiry-to-order conversion rate.




- Value and quality of the sales pipeline.
- Customer engagement and follow-up effectiveness.
- Accuracy and timeliness of sales reporting.

Personal Attributes
- Self-motivated, target-oriented, and proactive.
- Professional and confident in customer interactions.
- Able to work independently and collaboratively with cross-functional teams.
- Committed to ethical business practices and company policies.

Job Title: Senior Sales Engineer Company: Fujitec India Pvt. Ltd.

Department: Sales & Marketing

Industry: Elevators and Escalators

Reporting To: Sales Manager / Branch Manager

Location: As per business requirement

Job Summary The Senior Sales Engineer will be responsible for driving elevator and escalator sales, developing strategic customer relationships, managing high-value projects, and achieving assigned sales and order-booking targets. The role requires strong market knowledge, commercial and technical understanding, and the ability to manage complex sales opportunities independently.

The position will focus on developing business with major builders, developers, architects, consultants, contractors, and institutional customers while supporting the organization's market share, revenue growth, and profitability objectives.

Key Responsibilities

1. Business Development and Revenue Growth

- Develop and execute sales strategies to achieve assigned sales targets and business growth objectives.
- Identify and pursue high-value opportunities across residential, commercial, hospitality, healthcare, infrastructure, and mixed-use developments.
- Develop a strong network of builders, developers, architects, consultants, project management consultants, and key decision-makers.
- Manage the complete sales cycle, from lead generation and project identification to negotiation and order closure.
- Prepare project-wise business plans, sales forecasts, and opportunity development strategies.
- Identify new market segments and opportunities to increase Fujitec's presence and competitiveness.

2. Strategic Account Management

- Build and maintain long-term relationships with key accounts and strategic customers.
- Engage with senior customer representatives and decision-makers to understand project requirements and commercial expectations.
- Develop account-specific sales plans and identify repeat-business opportunities.
- Handle customer escalations during the pre-sales stage and coordinate with internal teams for timely resolution.
- Strengthen customer confidence through professional communication, consistent follow-up, and effective coordination.

3. Technical and Commercial Management

- Review elevator and escalator specifications, traffic requirements, capacity, speed, travel height, number of stops, and other relevant project parameters.
- Coordinate with technical, estimation, and engineering teams to develop suitable solutions and competitive proposals.
- Review tender documents, technical specifications, commercial terms, and contractual requirements.
- Lead commercial negotiations within delegated authority while protecting company margins and contractual interests.
- Identify commercial risks, scope gaps, and potential deviations before order finalization.




- Ensure accurate order documentation and a smooth handover to project execution and other concerned departments.

4. Project and Stakeholder Management

- Monitor key projects from enquiry stage through commercial closure.
- Coordinate with project execution, engineering, procurement, finance, and service teams as required.
- Track project milestones, customer decisions, tender schedules, and competitor positioning.
- Participate in customer presentations, technical discussions, negotiations, and pre-bid meetings.
- Support timely resolution of issues that could affect order closure or customer satisfaction.

5. Market Intelligence and Strategic Planning

- Analyse competitor activities, pricing strategies, product positioning, and market trends.
- Monitor upcoming projects, tender opportunities, construction activity, and customer investment plans.
- Provide management with market intelligence, sales forecasts, pipeline reviews, and business development recommendations.
- Support sales planning, promotional activities, and initiatives to improve market penetration.

6. Mentoring and Team Support

- Guide and support Sales Engineers in lead generation, customer engagement, proposal follow-up, and opportunity management.
- Share market intelligence, sales practices, and customer insights with the sales team.
- Assist the Sales Manager in reviewing pipeline quality, forecasting accuracy, and sales performance, where required.

Qualifications and Experience
- Bachelor's degree in Mechanical, Electrical, Electronics, or a related engineering discipline; a relevant diploma may be considered based on experience and company policy.
- Typically 48 years of experience in technical sales or business development, preferably in the elevator and escalator industry.
- Demonstrated experience in handling major projects, commercial negotiations, and order closure.
- Experience working with builders, developers, consultants, architects, contractors, or institutional customers is preferred.

Required Skills
- Solid business development, negotiation, and relationship-management capabilities.
- Good understanding of elevator and escalator products, applications, specifications, and project requirements.
- Ability to interpret tender documents, technical specifications, and commercial contracts.
- Strong financial and commercial awareness, including pricing, profitability, and risk assessment.
- Excellent presentation, communication, planning, and analytical skills.
- Proficiency in MS Office and CRM systems.
- Ability to manage multiple projects and priorities independently.

Key Performance Indicators (KPIs)
- Achievement of annual sales and order-booking targets.
- Order value, revenue contribution, and profitability of secured orders, as applicable to the role.
- New business development and strategic account growth.
- Enquiry-to-order conversion rate and sales pipeline quality.
- Accuracy of sales forecasts and timely closure of opportunities.
- Customer retention, repeat business, and relationship development.
- Compliance with company sales processes, commercial approvals, and reporting requirements.

Personal Attributes
- Strong ownership, accountability, and result orientation.
- Mature commercial judgement and strategic thinking.
- Ability to influence decision-makers and manage complex negotiations.
- Strong customer focus and professional integrity.
- Collaborative approach to working with cross-functional teams.
- Ability to mentor junior team members and contribute to overall business performance.

📌 Sales Engineer / Senior Sales Engineer (Ernakulam)
🏢 Fujitec
📍 Ernakulam