Job Title: Sales Associate

Location: Rest of Maharastra ,Pune & Goa

Department: Retail

Reporting To: Store Manager

About Lenskart:

Lenskart is a leading eyewear brand revolutionizing the way people buy glasses, contact lenses, and eyewear accessories. With a strong presence both online and offline, Lenskart is committed to providing high-quality eyewear to customers at affordable prices, offering a unique customer experience across multiple platforms.

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As a Sales Associate at Lenskart, you will be a key part of the team providing exceptional customer service and promoting eyewear products. You will play a crucial role in enhancing the customer experience, offering personalized advice, and ensuring that customers find the perfect eyewear.

Key Responsibilities:

- Customer Interaction: Assist customers in selecting eyewear, understanding their needs, and offering personalized advice. Maintain a professional yet friendly relationship with all customers.

- Product Knowledge: Develop a strong understanding of Lenskarts product offerings (glasses, lenses, accessories) and use this knowledge to suggest the right options to customers.

- Sales Target: Achieve individual and store sales targets. Understand customer preferences and encourage them to purchase appropriate products.

- Customer Experience: Ensure a high level of customer satisfaction by providing exceptional service from greeting customers to post-purchase follow-ups. Handle customer queries and complaints in a timely and professional manner.

- Store Operations: Maintain the store's cleanliness, ensure product displays are neat and organized,



and assist with stock management. Regularly check inventory and assist with replenishment as needed.

- Team Collaboration: Work effectively with your colleagues and report to the Store Manager. Participate in team meetings and sales training sessions to stay up-to-date with product knowledge and sales techniques.

- Upselling & Cross-Selling: Proactively offer additional products (e.g., lens cleaning solutions, frames, etc.) to customers based on their needs.

Key Skills & Requirements:

- Experience: Prior retail experience in sales or customer service is preferred but not mandatory. Freshers with good communication skills are also encouraged to apply.

- Communication Skills: Excellent verbal and written communication skills in [Insert language(s)].

- Customer-Oriented: A passion for helping customers and a drive to provide them with an outstanding experience.

- Sales Focused: Ability to meet sales targets and handle customer objections professionally.

- Team Player: Ability to work well in a team and maintain a positive and motivating atmosphere.

- Flexibility: Willingness to work weekends, holidays, and flexible schedule based on the store’s schedule.

- Tech-Savvy: Basic knowledge of using computer systems and point-of-sale (POS) systems. Familiarity with online ordering or sales platforms is a plus.

Perks & Benefits:

- Competitive salary + performance-based incentives
- Employee discounts on eyewear products
- Health & wellness benefits
- Career growth opportunities within the Lenskart organization
- Training and development programs to enhance skills and knowledge

📌 Sales Associate/Store Manager (Pune)
🏢 Lenskart
📍 Pune