Sales Associate

Role & responsibilities

Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store.

Preferred candidate profile

Minimum qualification: Graduation Freshers

Minimum Experience- 1-year experience in any sales - if Undergraduate minimum 12th pass.

Ability to build rapport and trusting relationships

Ability to understand unstated needs of the customer and offer solutions

Transparent articulation and active listening skills

Ability to adapt to changing environment and openness to learn

Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

Role: Merchandising & Planning - OtherIndustry Type: RetailDepartment: Merchandising, Retail & eCommerceEmployment Type: Full Time, PermanentRole Category: Retail Store Operations

Store Manager A Lenskart Store Manager is responsible for driving sales, managing daily operations, and leading the store team to achieve performance targets and ensure customer satisfaction.

Key duties include sales and conversion management, inventory and cash handling, staff training and development, and maintaining high customer service standards. The role also requires analyzing sales data, ensuring compliance with company procedures, and overseeing the store's visual merchandising. Key responsibilities





- Sales and customer focus:
- Drive store sales to meet or exceed targets.
- Allocate sales targets to team members and monitor performance.
- Enhance customer satisfaction and build long-term customer relationships to improve the Net Promoter Score (NPS).

- Operations and inventory management:
- Oversee daily operations, ensuring efficient use of resources.
- Conduct regular stocktakes, manage inventory, and handle cash and transactions accurately.
- Ensure the store adheres to standard operating procedures (SOPs).

- Team leadership and development:
- Lead, train, and guide the store team to meet performance goals.
- Assist in recruiting and developing high-potential staff.
- Maintain high staff morale and work to control attrition.

- Performance and analysis:
- Utilize KPIs and sales data to track performance and identify areas for improvement.
- Analyze sales trends to optimize store performance and profitability.

- Store presentation:
- Ensure visual merchandising standards are met, including effective displays and promotions.

Requirements

- Minimum 2 years of experience as a Store Manager in a recent role.
- Minimum 4 years of total experience in the retail industry.
- Strong understanding of conversion strategies, sales, and customer service.
- Excellent communication, interpersonal, and leadership skills.
- Ability to analyze data and reports to drive improvements.

📌 Sales Associate And Store Manager (Mega walk-in drive 18 Nov 25) (Ahmedabad)
🏢 Lenskart
📍 Ahmedabad