12 Oct
|
Momentum Hospitality
|
Goa
12 Oct
Momentum Hospitality
Goa
Key Responsibilities1.
Restaurant
Operations
- Manage daily restaurant operations, including opening and closing procedures.
- Ensure smooth coordination between the service team, kitchen, bar, and stewarding departments.
- Monitor table setup, service sequence, food delivery, and overall restaurant presentation.
- Ensure compliance with restaurant SOPs and service standards.
- Handle guest complaints and resolve issues professionally.
1. Team Management
- Supervise, train, and motivate restaurant service staff.
- Prepare duty rosters, allocate responsibilities, and monitor staff attendance.
- Conduct briefings before service and ensure proper grooming and discipline.
- Identify training requirements and improve team performance.
- Coordinate with HR regarding recruitment, attendance, and staff performance.
1. Guest Experience
- Ensure prompt, courteous, and personalized guest service.
- Interact with guests to obtain feedback and improve satisfaction.
- Handle special requests, VIP guests, and service recovery.
- Maintain high standards of hospitality and encourage repeat visits.
1. Sales &
- Revenue Management
- Drive restaurant revenue through upselling, promotions, and menu recommendations.
- Monitor daily sales, average guest spend, and table turnover.
- Support the development of promotional activities and special dining experiences.
- Monitor discounts, complimentary items, and billing accuracy.
- Work towards achieving monthly revenue and profitability targets.
1. Inventory &
- Cost Control
- Monitor food and beverage consumption, inventory, and stock movement.
- Coordinate with the kitchen and purchase department to maintain adequate stock.
- Minimize wastage, pilferage, and unnecessary operating expenses.
- Monitor food and beverage costs in coordination with the accounts and kitchen teams.
- Ensure correct billing, cash handling, and daily sales reconciliation.
1. Hygiene &
- Compliance
- Ensure cleanliness and sanitation of the restaurant, service stations, and storage areas.
- Maintain compliance with applicable food safety and hygiene standards.
- Ensure proper storage and handling of food and beverages in coordination with the kitchen.
- Follow fire safety, occupational safety, and hotel operating procedures.
1. Reporting &
- Administration
- Prepare daily sales and operational reports.
- Monitor guest feedback, complaints, and service performance.
- Maintain records of staff attendance, inventory, breakages, and operational expenses.
- Coordinate with management to implement business improvement plans.
Required Qualifications &
- Skills
- Diploma or degree in Hotel Management or Hospitality preferred.
- 3–5 years of experience in restaurant or hotel food and beverage operations.
- Solid leadership, communication, and guest-handling skills.
- Knowledge of restaurant POS systems, billing, inventory, and cost control.
- Good understanding of restaurant service standards and hygiene practices.
- Ability to manage teams, handle pressure, and work flexible shifts.
- Commercial awareness and a target-oriented approach.
Pay: ₹25,000.00 - ₹33,000.00 per month
Work Location: In person
📌 Restaurant Manager (Goa)
🏢 Momentum Hospitality
📍 Goa