We are looking for a Recovery Manager who can manage 90+ DPD accounts (NPA) collections ensuring target achievement and performance of the team.

Roles & Responsibilities

- Able to handle 90+ DPD accounts and to achieve set target on monthly basis.
- Strong follow up and recovery mindset, design and review logic of field follow up for the portfolio managed towards achievement of target set.
- Should able to do tracing for non connected customer.
- Responsible for reaching out to delinquent consumers to collect payment for past due/delinquent loans improve recovery rates on the assigned Portfolio.
- Drive the performance of collections team, identify areas of weaknesses, recommending solutions, and supporting the collection team to achieve targets.
- Ensure timely allocation of cases to Collections team based on Geography and Vintage.
- Ensure the collection efficiency through daily reports and regular reviews with the team.
- Develop collection improvement initiatives based on current market trends and competitors.




- Achieves department goals and objectives daily, weekly and monthly.
- Will be responsible for handling Team leaders, Tele callers or FOS based at vendor premises

Requirement & Skills

- Candidate should be Graduate/ Post Graduate from the recognized institute
- Candidate with at least 5+ years of experience as a recovery manager in Bank / NBFC’s major expertise in NPA collection above 90+ DPD accounts
- Should have knowledge of NBFC/ Financial institute/ Bank products such as Personal Loan, Segment/Category loans (Solar Rooftop/ Education/ Home Decor/ Health Care)
- Proficiency in using respective collections software and tools
- Strong analytical and problem-solving abilities
- Should be able to work under delivery pressure
- Should be having solid leadership, analytical skills, strategic thinking, and a deep understanding of banking/ non-banking collections.

📌 Regional Manager Collection (Mumbai)
🏢 CREDIT FAIR
📍 Mumbai