12 Oct
|
staunch hr services private
|
Chennai
12 Oct
staunch hr services private
Chennai
We are seeking a dedicated and experienced Recruitment Sales Manager to oversee our customer service operations and ensure the delivery of exceptional service to our clients. The ideal candidate will be responsible for developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. This role requires a strong focus on metrics to monitor performance and ensure that all operations run smoothly and efficiently.
Key Responsibilities include supervising day-to-day operations in the customer service department, responding to customer service issues in a timely manner, and maintaining accurate records of all customer service activities.
The Recruitment Sales
Manager will also facilitate a smoother relationship between customers and the business, ensuring that customer expectations are met and exceeded. The successful candidate will possess excellent communication skills, both written and verbal, and demonstrate strong leadership and interpersonal skills.
They should have a proven track record in customer service, with a deep understanding of the latest industry trends and techniques. Additionally, the candidate should be metrics-driven, capable of monitoring various performance metrics and providing insights to management.
Required skills for this role include team building, effective communication, analytical skills, decision-making abilities, crisis handling, multi-tasking, and problem identification with explicit action points. If you are passionate about customer service and have the skills to lead a team towards achieving outstanding results, we encourage you to apply for this exciting opportunity. This position is available across various locations in South India, and we look forward to receiving your application.
This job is provided by Shine.com
📌 Recruitment Sales Manager (Chennai)
🏢 staunch hr services private
📍 Chennai