Edu Pearl Immigration Services u0026 Language Point
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Mullanpur Dakha
12 Oct
Edu Pearl Immigration Services u0026 Language Point
Mullanpur Dakha
Job Title: Receptionist / Telecaller
Company Name: Pearl Academy / Edu Pearl Immigration Services
Job Location: Ludhiana, Punjab
Job Type: Full-Time
Salary: ₹10,000 – ₹15,000 per month
Experience: 0–3 Years (Freshers can apply)
Job Overview
We are looking for a friendly, professional, and enthusiastic Receptionist / Telecaller to join our team. The candidate will be responsible for handling incoming calls, communicating with students and customers, managing enquiries, and providing front-desk support.
Key Responsibilities
- Handle incoming and outgoing calls professionally.
- Attend visitors and guide students regarding courses and services.
- Manage student enquiries and maintain accurate records.
- Follow up with prospective students through phone calls and WhatsApp.
- Schedule appointments and coordinate meetings.
- Maintain daily enquiry data in Google Sheets, Excel, or CRM software.
- Transfer calls to the appropriate departments and team members.
- Support daily reception and administrative activities.
Required Skills
- Good communication skills in English, Hindi, and Punjabi.
- Basic computer knowledge, including MS Excel and Google Sheets.
- Pleasant personality and professional telephone etiquette.
- Good interpersonal and customer-handling skills.
- Ability to manage multiple tasks and maintain accurate records.
Qualifications
- Minimum 12th Pass; graduation preferred.
- Previous experience in reception, telecalling, or customer service will be an advantage.
- Freshers with valuable communication skills are welcome to apply.
Apply Now! Join our team and build your career in customer service and administration. Pay: ₹8,600.00 - ₹15,000.00 per month