Roles and Responsibilities
- Greet guests upon arrival, check-in, and provide information about hotel facilities.
- Handle guest requests, complaints, and feedback in a qualified manner.
- Manage front desk operations, including handling phone calls, emails, and messages.
- Maintain accurate records of guest transactions and maintain confidentiality.
- Provide exceptional customer service to ensure high levels of satisfaction among guests.
📌 Receptionist (Mumbai)
🏢 Trent
📍 Mumbai