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Job Title: Receptionist

Department: Administration / Customer Service

Location: [ Preetvihar ]

Employment Type: [Full time / Part-time]

Job Summary

We are seeking a friendly, organized, and customer-focused Receptionist to be the first point of contact for our travel company. The Receptionist will greet clients, handle inquiries, manage appointments, and provide administrative support to ensure smooth daily operations and excellent customer service.

Key Responsibilities

- Greet clients and visitors warmly and direct them to the appropriate department or staff member
- Answer incoming phone calls, emails, and messages in a professional and timely manner
- Provide basic information about travel services, packages, and company policies
- Schedule appointments, meetings, and consultations for travel consultants
- Maintain front desk operations, ensuring a clean and welcoming environment
- Handle customer inquiries, requests, and complaints, escalating issues when necessary
- Receive, sort, and distribute mail and courier deliveries
- Maintain customer records and update databases accurately
- Assist with administrative tasks such as filing, data entry, and document preparation




- Coordinate with internal teams to support daily office operations

Required Qualifications

- High school diploma or equivalent (additional certification is a plus)
- Proven experience as a receptionist, front desk officer, or customer service representative
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Professional appearance and positive attitude
- Proficiency in MS Office (Word, Excel, Outlook)
- Ability to handle customers politely and efficiently

Preferred Skills

- Previous experience in a travel agency or tourism-related business
- Knowledge of travel destinations, tour packages, or booking systems
- Ability to work under pressure during peak travel seasons
- Multilingual skills are an advantage

Working Conditions

- Office-based role with regular business hours
- Occasional extended hours during peak seasons or promotions

How to Apply Interested candidates should submit their resume and a brief cover letter to [email address].

If youd like, I can also:

- Simplify this for a small travel agency
- Make it more formal or more casual
- Customize it for a hotel, tour operator, or airline office

📌 Receptionist (New Delhi)
🏢 Dial to travel
📍 New Delhi