NIDM Institute is looking for a confident, professional, and friendly Receptionist & Telecaller to join our team on a full time basis.
Job Responsibilities:
- Handle front-desk reception and welcome students, parents, and visitors professionally.
- Attend incoming calls and respond to enquiries regarding courses, admissions, fees, and institute-related information.
- Make outbound calls to prospective students and follow up on enquiries and leads.
- Explain course details and assist students in choosing suitable programs.
- Maintain enquiry records, follow-ups, and basic documentation.
- Coordinate with the admissions and academic teams for smooth student communication.
- Handle day-to-day administrative and reception activities.
- Maintain a professional and welcoming environment at the institute.
Requirements:
- Good communication and interpersonal skills.
- Confident and pleasant telephone manner.
- Basic computer knowledge and proficiency in MS Office/Google Workspace.
- Ability to communicate effectively with students and parents.
- Prior experience in reception, telecalling, counselling, or customer service is preferred.
- Freshers with good communication skills may also apply.
Job Type: Full-Time
Location: NIDM Institute
Experience: Freshers/Experienced candidates can apply.
Ideal Candidate:
A confident, responsible, and well-spoken individual who enjoys interacting with people, handling enquiries, and supporting students throughout the admission process.
Pay: ₹8,600.00 - ₹32,000.00 per month
Work Location: In person
📌 Receptionist and telecaller (Hyderabad)
🏢 National Institute of Digital Marketing
📍 Hyderabad
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