Job Title: Receptionist & Tele caller

Industry: Construction / Real Estate

Department: Administration & Customer Support

Experience: 1–3 Years

Qualification: Any Graduate

Job Location: Bommenahalli

Employment Type: Full-Time

Languages: English, Kannada, Hindi (Any Regional Language)

Timings : 9AM to 6PM (Rotational Weekoff)

Job Summary

We are looking for a well-organized, professional, and customer-friendly Receptionist & Telecaller to manage front-desk operations, handle incoming and outgoing calls, and provide administrative support to our construction company.

The candidate will be responsible for welcoming visitors, handling customer enquiries, making follow-up calls, maintaining records, and coordinating with internal teams to ensure smooth day-to-day operations.

Key Responsibilities

1. Reception & Front Office Management

- Welcome visitors, clients, vendors, and business associates professionally.
- Handle incoming calls and direct them to the appropriate departments.
- Manage visitor records and maintain the reception area.
- Respond to general enquiries and provide relevant information.
- Receive and manage incoming courier and document deliveries.

2. Telecalling & Customer Follow-Up

- Make outbound calls to prospective customers, clients, and business leads.
- Handle incoming customer enquiries related to construction projects and company services.
- Follow up with prospective customers and existing clients.
- Share basic project information and arrange appointments for the sales team.
- Maintain a database of customer enquiries and call records.

3. Lead Management

- Contact potential customers using leads provided by the company.
- Generate interest in the company's construction projects and services.
- Follow up on enquiries received through phone calls, websites, and other channels.
- Forward qualified leads to the sales or business development team.




- Maintain accurate lead status and follow-up schedules.

4. Administrative Support

- Maintain customer databases, registers, and office documentation.
- Assist with data entry, filing, and preparation of basic reports.
- Coordinate meetings and appointments for management and sales teams.
- Support daily office administration and communication activities.

5. Coordination & Customer Service

- Coordinate with sales, project, and administrative teams.
- Provide timely responses to customer enquiries.
- Maintain professional communication with clients, vendors, and visitors.
- Ensure customer information and company records are handled confidentially.

Required Qualifications & Skills
- Graduate qualification.
- 1–3 years of experience in reception, telecalling, front office, or customer service.
- Freshers with good communication skills may also apply.
- Good verbal communication and telephone etiquette.
- Proficiency in English and the local language; Hindi is an added advantage.
- Basic computer knowledge, including MS Office, email, and data entry.
- Good organizational and time-management skills.
- Friendly personality with a professional approach.
- Ability to handle multiple tasks and follow up with customers regularly.

Preferred Candidate Profile
- Candidates with experience in construction, real estate, property sales, or customer service will be preferred.
- Ability to communicate confidently with prospective customers and business visitors.
- Solid follow-up skills and a customer-oriented attitude.
- Presentable, punctual, and well-organized.

How to Apply Interested candidates can apply with their updated resumes for further consideration.

Note: Candidates should be comfortable handling front-office responsibilities, making customer calls, and supporting the sales team with lead follow-ups.

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Receptionist and telecaller (Hoskote)
🏢 Personal Work
📍 Hoskote