Position: Front Office Receptionist

Industry: Hotel / Hospitality

Experience: Freshers and Experienced Candidates Can Apply

Qualification: Plus Two / Degree / Diploma in Hotel Management preferred.

Job Summary

We are looking for a friendly, well-presented, and customer-focused Hotel Receptionist to join our team. The candidate will be responsible for welcoming guests, managing reservations, handling check-in and check-out procedures, answering telephone calls, and providing excellent customer service.

Key Responsibilities

- Welcome guests warmly and provide professional assistance.
- Handle guest check-in and check-out procedures.
- Manage room reservations, bookings, and cancellations.
- Answer phone calls, emails, and guest inquiries.
- Provide information about hotel facilities, room rates, and services.
- Coordinate with Housekeeping and other departments to ensure guest satisfaction.
- Maintain guest records, registration forms, and front office documentation.
- Handle guest requests and complaints professionally.
- Process payments and prepare bills accurately.




- Maintain cleanliness and professionalism at the reception area.
- Follow hotel policies and standard operating procedures.

Required Skills
- Good communication and interpersonal skills.
- Friendly attitude and professional appearance.
- Basic computer knowledge and data entry skills.
- Customer service and problem-solving abilities.
- Ability to work in shifts, including weekends and holidays.
- Knowledge of English and other local languages is an advantage.

Eligibility Criteria
- Freshers are welcome to apply.
- Candidates with previous hotel or front office experience are preferred.
- Diploma or degree in Hotel Management is an added advantage.
- Willingness to learn and work as part of a team.

Employment Type: Full time Salary: As per experience and company standards

Location: As per company requirements

(phone hidden),(phone hidden),

Pay: ₹13,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Receptionist/Administrator (Kozhikode)
🏢 KM Group
📍 Kozhikode