Project management (core -70%)

- Own end-to-end delivery from initiation to closure: scope, plan, milestones, budget and benefits.

- Build and maintain the project plan, RAID log, dependency map and change control.

- Run governance: weekly status (RAG), steering committee packs and decision logs for UWL leadership.

- Manage stakeholders across academic, professional services, IT and third-party suppliers.

- Track scope, time and cost; raise variances early with options and trade-offs.

- Lead delivery using Agile, Waterfall or hybrid methods, matched to the project.

- Coordinate UAT, cut over, go-live readiness and hyper care.

- Manage handover to business-as-usual support and capture lessons learned.

Business analysis (high level - 30%)

- Run discovery workshops to understand current processes, pain points and goals.

- Map current-state and future-state processes.

- Capture and prioritize high-level requirements and user stories.

- Maintain traceability from requirements to solution, test and sign-off.

- Support gap and impact analysis, including change impact on staff and students.

- Translate business needs for technical teams and solution architects; detailed analysis is supported by specialists where needed.

Requirements

Essential





- 8+ years in IT or business change delivery, including 5+ years as a Project Manager.

- Proven delivery of CRM, SaaS, ERP or cloud implementations end to end.

- Hands-on experience running workshops, mapping processes and writing requirements.

- Strong control of plans, budgets, RAID logs and status reporting.

- Confident communicator with senior stakeholders; able to challenge and negotiate.

- Working knowledge of Agile (Scrum/Kanban) and Waterfall delivery.

- Tools: Jira or Azure DevOps, MS Project or Smartsheet, Confluence, Visio or Miro.

Desirable

- Experience in UK higher education (e.g. student lifecycle, admissions, SIS, LMS, Salesforce Education Cloud).

- Awareness of UK GDPR and data protection in project delivery.

- Experience managing third-party suppliers and fixed-price delivery.

Qualifications

- PRINCE2 Practitioner, PMP or APM PMQ (one required).

- Agile certification (e.g. PSM, AgilePM) desirable.

- BA certification (e.g. BCS Business Analysis, CBAP) desirable.

Behaviours

- Ownership mindset: drives outcomes, not just activities.

- Structured and calm under pressure.

- Cooperative and empathetic with non-technical stakeholders.

📌 Project Manager With BA Capablities (Coimbatore)
🏢 Fulcrum Worldwide Software
📍 Coimbatore