Admin Cum Telecaller

Company: Purplle

Department: Purplle Beauty Academy

Position: Admin Cum Telecaller

Location: Calicut, Kerala

Employment Type: Full-Time | On-Site

Experience: 1–2 years preferred

About the Role

Purplle Beauty Academy is looking for an energetic, organized and communication-focused Admin Cum Telecaller to manage day-to-day academy administration, handle student enquiries, generate admissions through telecalling and ensure smooth coordination between students, trainers and the Academy Manager.

The ideal candidate should have excellent communication, solid follow-up skills, basic computer knowledge and a target-oriented approach.

Key Responsibilities

Academy Administration

- Manage daily administrative activities of the academy.
- Maintain student records, attendance, enquiry registers and admission documents.
- Maintain batch schedules, student databases and course records.
- Coordinate with trainers and students regarding daily academy activities.
- Maintain records of fees, forms and other student documentation.
- Handle visitors and academy enquiries professionally.
- Support the Academy Manager in daily operations.

Telecalling & Student Counselling
- Make outbound calls to prospective students and leads.
- Explain Purplle Academy courses, course duration, eligibility, fees and career opportunities.
- Understand student requirements and recommend suitable courses.
- Follow up with interested candidates through calls and WhatsApp.
- Convert enquiries into academy visits, counselling sessions and admissions.
- Maintain daily calling and follow-up reports.
- Ensure timely follow-up on all assigned leads.

Admissions & Business Support
- Achieve monthly admission and conversion targets.
- Maintain and update the lead tracker.
- Coordinate with the Academy Manager on admission pipelines and targets.
- Support seminars, career counselling sessions and promotional activities.




- Build relationships with students, parents, colleges and local communities.
- Ensure a smooth admission journey from enquiry to joining.

Reporting
- Prepare daily/weekly MIS reports for calls, leads, follow-ups and admissions.
- Track lead status and conversion ratios.
- Maintain accurate student and admission data.
- Escalate important student or operational issues to the Academy Manager.

Candidate Profile
- Minimum 1–2 years of experience in telecalling, counselling, admissions, front office or administration.
- Experience in an academy, education, beauty, retail or training environment is preferred.
- Excellent Malayalam and English communication skills.
- Hindi knowledge will be an added advantage.
- Strong convincing, counselling and follow-up skills.
- Comfortable making a high volume of calls.
- Basic knowledge of MS Excel, Google Sheets and MS Office.
- Good interpersonal and customer-handling skills.
- Target-oriented and self-motivated.
- Professional appearance and positive attitude.

Key Skills Telecalling | Student Counselling | Lead Management | Admissions | Follow-up | Customer Handling | Administration | MS Excel | Google Sheets | Communication | Conversion | MIS Reporting

Preferred Background

Candidates from the following backgrounds are preferred:

- Education / Training Institutes
- Beauty Academies
- Salons / Beauty Industry
- Retail
- Telecalling
- Student Counselling
- Admissions
- Customer Service
- Front Office / Administration

Performance Metrics The candidate will be evaluated based on:
- Number of calls and lead follow-ups
- Lead-to-walk-in conversion
- Walk-in-to-admission conversion
- Monthly admission achievement
- Follow-up efficiency
- Student enquiry handling
- Accuracy of academy records and MIS
- Student experience and coordination

Salary: 15,000 – 25,000 per month, depending on experience and suitability. Work Location: Purplle Beauty Academy, Calicut

📌 Purplle hiring Admin cum telecaller wanted For calicut beauty acadmy (Kozhikode)
🏢 Purplle.com
📍 Kozhikode