Job Summary

Silver Storm Amusement Park and Resorts Limited is looking for enthusiastic, energetic, and customer-friendly candidates for the position of Public Relations Officer (PRO). The selected candidates will be responsible for interacting with visitors, assisting guests, promoting a positive company image, and ensuring excellent customer service.

Freshers who are interested in building a career in public relations, hospitality, customer service, and tourism are welcome to apply.

Key Responsibilities

- Welcome guests and visitors and provide skilled assistance.
- Interact with guests and respond to their enquiries regarding park facilities, attractions, ticketing, and services.
- Maintain positive relationships with visitors, tour operators, schools, colleges, and corporate groups.
- Assist in handling guest feedback, complaints, and service-related concerns.
- Coordinate with the Operations, Ticketing, Marketing, and Guest Relations teams to ensure smooth visitor experiences.
- Support promotional activities, special events, group visits, and customer engagement programmes.
- Communicate information about the park's attractions, facilities, offers, and services.
- Maintain professional grooming, etiquette, and communication standards.
- Help improve guest satisfaction and promote a positive image of Silver Storm.
- Prepare reports on visitor interactions, feedback, and other assigned activities.

Eligibility Criteria
- Qualification: Plus Two / Diploma / Any Degree.
- Experience:



Freshers are welcome; candidates with experience in public relations, hospitality, customer service, or tourism will have an advantage.
- Good communication and interpersonal skills.
- Fluency in Malayalam and basic English is preferred. Knowledge of Hindi or other languages will be an added advantage.
- Friendly personality with a positive attitude and willingness to interact with people.
- Good presentation, grooming, and customer-handling skills.
- Willingness to work in shifts, including weekends and holidays.
- Ability to work in a team and handle guest enquiries professionally.

Salary and Benefits
- Salary: As per company standards and candidate's suitability.
- Free food provided by the company.
- Free accommodation provided by the company.
- Training and guidance for freshers.
- Opportunity to develop a career in public relations, hospitality, and tourism.
- Career growth opportunities based on performance.

How to Apply Interested candidates can apply through Indeed by submitting their updated resume and contact details.

Freshers with good communication skills and a passion for customer service are encouraged to apply!

Join Silver Storm Amusement Park and Resorts Limited and be part of a team dedicated to creating memorable experiences for our guests.

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits

- Commuter assistance
- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Public Relations Officer (PRO) (Thrissur)
🏢 silverstrom Amusement Parks
📍 Thrissur