Dear Candidate,

Greetings!

for Gujrati Language Hiring:

Domain: ITES/BPO, KPO

Experience: 0-4 yrs

Location: Hyderabad(Gachibowli), Gurugram

Shift Timing: 2:00 PM - 12:00 AM

Designation: Process Executive Voice (Gujrati+English)

Educational Background: Minimum Graduate

- Excellent communication skills in Gujrati & English (both written and verbal)
- Ability to communicate with customers, with customer centric mindset
- Excellent documentation skills
- Good comprehension skills - ability to clearly understand and state the issues customers present
- Ability to concentrate follow customers issues without distraction to resolution
- Good composition skills ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team setting as well as independently




- Familiarity with Windows, Microsoft Office & Browsing Internet resources
- Excellent typing skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Organized and detail-oriented
- Resolving Technical complex queries
- Drive continuous improvement through root cause identification and defect elimination

Shifts: Rotational/ Flexibility to work in night shift (24*7) Work location: HYD - permanent work from office

NOTE- Candidates Interested in this position can share their Resume - [email protected]

📌 Process executive/SME (Gurugram)
🏢 Sellcraft Global Solutions
📍 Gurugram