:

Deposit Operation Specialist:

- Process and review deposit transactions, including deposits, withdrawals, adjustments, and account maintenance.
- Review checks, deposits, and related documents for accuracy and completeness.
- Handle exceptions, discrepancies, and transaction issues and coordinate with appropriate teams for resolution.
- Perform account research and investigate deposit-related inquiries.
- Process returned checks, adjustments, corrections, and other deposit exceptions.
- Monitor transactions for compliance with internal policies, procedures, and applicable banking regulations.
- Reconcile deposit accounts and investigate out-of-balance conditions.
- Maintain accurate records and documentation for processed transactions.
- Respond to inquiries from branches, customers, and internal departments regarding deposit operations.

Documentation Management:





- Creates charts/graphs/color coding of analysis results and follows up with client’s business units to ensure corrective action identified has been corrected within client’s LOS systems.
- Perform a review of fair lending attributes including adverse action of denied/withdrawn files including exceptions to underwriting guidelines and mitigating factors.

Customer Service:

- Works with client’s business units to identify and resolve data integrity issues.
- Works with client’s business units to identify and resolve processes and procedural issues related to data integrity.

Quality Control:

- Assure the accuracy of the documents provided by the borrower through a sampling and testing process, referring to the original loan documents scanned into the electronic storage facilities for data verification.
- Work closely with the quality assurance team to continuously improve processes.

📌 Process Executive (Chennai)
🏢 Qhive
📍 Chennai