Pharmacy Operations Manager

Location: Kochi, Kerala

Job Type: Full-time

Working Hours: 9:00 AM – 6:00 PM

Department: Pharmacy Operations / Hospital Support Services (Wellcaza Medicity/Geriatric Center/Retail Pharmacy)

About the Role

We are looking for a Pharmacy Operations Manager to oversee the day-to-day operational and administrative activities of our pharmacy. The ideal candidate should have strong pharmacy operations, inventory management, team coordination, documentation and leadership skills.

Candidates with experience in retail pharmacy, hospital pharmacy or clinic operations are preferred.

Key Responsibilities

- Manage the day-to-day operations of the pharmacy.
- Monitor and maintain medicine and pharmacy stock accurately.
- Ensure timely stock updates, inventory reconciliation and documentation.
- Closely monitor medicine expiry dates and identify products approaching expiry.
- Coordinate the appropriate circulation/transfer of medicines to the hospital before expiry, wherever applicable and permitted by procedures.
- Plan and coordinate medicine ordering and replenishment based on consumption and stock levels.
- Monitor purchase, billing and payment systems and ensure timely updates.
- Maintain proper records of purchases, sales, stock movement and operational activities.
- Coordinate and maintain quarterly audit documentation and support internal/external audits.
- Ensure pharmacy cleanliness, hygiene, organization and operational standards.
- Monitor customer/patient feedback and ensure proper recording, documentation and follow-up.
- Coordinate with pharmacists, hospital departments, suppliers and management.
- Lead and coordinate the pharmacy team, ensuring discipline, accountability and efficient workflow.
- Identify operational gaps and implement practical improvements.




- Prepare periodic operational reports for management.

Educational Qualification Bachelor's or Master's Degree in any of the following or related disciplines:

- Life Sciences
- Biological Sciences
- Chemical Sciences

Pharmacy-related operational experience is mandatory for experienced candidates. Who Can Apply?

Experienced Candidates – Preferred

Candidates with proven experience in:

- Retail Pharmacy Operations
- Hospital Pharmacy Operations
- Clinic Operations
- Healthcare/Retail Operations Management

are strongly preferred. Freshers / Early-Career Candidates

Freshers with strong leadership, communication, organizational and operational management skills may also apply, particularly those who demonstrate the ability to independently coordinate a retail pharmacy workplace and manage a team of approximately four pharmacists.

Please note that selection will be based on an extensive interview and competency assessment, where candidates will be expected to demonstrate their practical understanding, leadership ability, decision-making skills and ability to manage pharmacy operations.

Key Skills

Pharmacy Operations | Inventory Management | Stock Control | Expiry Management | Procurement | Team Leadership | Documentation | Audit Coordination | Customer Service | Healthcare Operations | Reporting | Communication

Ideal Candidate

We are looking for someone who is hands-on, organized, accountable and process-oriented, with the ability to manage pharmacy operations efficiently while maintaining accuracy, compliance, cleanliness and customer satisfaction.

Only candidates who can demonstrate genuine operational and leadership capability should apply.

Benefits

- Cell phone reimbursement

Work Location: In person Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Pharmacy Manager (Ernakulam)
🏢 Wellcaza School of Health Sciences
📍 Ernakulam