We’re looking for an experienced Presales Specialist with strong expertise in CPaaS/SaaS, particularly WhatsApp Business & RCS, to drive solutioning, proposals, client presentations, and presales strategy.
Key Responsibilities
- Develop presales strategies and compelling solution proposals.
- Translate WhatsApp & RCS capabilities into client-specific solutions.
- Conduct product presentations and strategic discussions with decision-makers.
- Manage RFP/RFI proposals and bids.
- Conduct market and competitor research.
- Collaborate with Product, Technical, CSD, Business and partner teams.
- Support customer success and wallet-share growth.
- Track Meta WhatsApp Business and Google RCS ecosystem updates.
What We’re Looking For
- 3+ years of Product Presales experience in CPaaS/SaaS preferred.
- Robust understanding of OTT communication, WhatsApp and RCS.
- Excellent verbal and written communication.
- Strong stakeholder management and solution-oriented approach.
- Ability to work effectively in a multi-stakeholder environment.
- Kolkata local/regional language proficiency is mandatory.