– Pre-Sales Manager (Real Estate)

Position: Pre-Sales Manager

Experience: 3–6 Years (Minimum 3 years of relevant experience in Real Estate Pre-Sales)

Employment Type: Full-Time

About the Role

We are looking for an experienced and result-oriented Pre-Sales Manager to lead and manage our Pre-Sales team. The ideal candidate should have hands-on experience in the real estate industry, managing inbound and outbound lead generation processes, ensuring prompt lead response, maintaining follow-up quality, and driving team performance to maximize site visits and sales conversions.

The candidate will be responsible for monitoring the complete pre-sales operations, coaching executives, improving customer engagement, and coordinating closely with the sales and digital marketing teams.

Key Responsibilities

- Lead, supervise, and mentor the Pre-Sales Executives.
- Monitor lead allocation and ensure all leads are attended within defined response timelines.
- Track and improve lead response time, follow-up frequency, and conversion ratios.
- Conduct regular quality audits of customer calls to ensure professional communication and adherence to company standards.
- Monitor CRM usage and ensure accurate and timely updating of lead status, follow-ups, and customer interactions.
- Prepare daily,



weekly, and monthly performance reports for management.
- Coordinate with Digital Marketing agencies to understand lead quality and campaign performance.
- Identify bottlenecks in the lead management process and implement corrective actions.
- Train and coach the team on objection handling, communication skills, and customer engagement techniques.
- Ensure maximum conversion of inquiries into site visits and support the sales team in achieving business targets.
- Develop and implement SOPs for the Pre-Sales department.
- Monitor attendance, productivity, and performance of team members.
- Conduct regular performance reviews and provide continuous feedback.

Required Skills
- Strong understanding of lead lifecycle management.
- Experience working with CRM software.
- Excellent communication and interpersonal skills.
- Robust analytical and reporting abilities.
- Ability to monitor KPIs and improve team productivity.
- Excellent leadership, coaching, and team management skills.
- Good knowledge of Microsoft Excel and reporting tools.

Pay: ₹500,000.00 - ₹600,000.00 per year

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Presales Manager (Kadugodi)
🏢 Saritha Developers
📍 Kadugodi