Key Responsibilities

- Handle incoming inquiries through phone calls, website leads, property portals, social media, and digital marketing campaigns.

- Make outbound calls to prospective customers and follow up on existing leads.

- Understand customers’ budgets, preferred locations, property configurations, and purchase timelines.

- Explain project details, including location advantages, amenities, configurations, pricing, payment plans, and possession timelines.

- Qualify leads based on customer requirements and purchase intent.

- Schedule site visits, meetings, and appointments for the sales team.

- Maintain regular follow-ups with prospective customers to improve site visit conversions.

- Update lead details, call remarks, follow-up schedules, and customer interactions in the CRM system.

- Coordinate with the sales and marketing teams to ensure timely lead management.

- Share project brochures, presentations, floor plans, and other relevant information with customers.

- Track daily calling activity, lead status, site visit bookings, and follow-up reports.

- Achieve assigned targets for calls, qualified leads, and site visit appointments.





- Maintain a professional and customer-friendly approach while communicating with prospective buyers.

Required Skills and Qualifications

- Graduate in any discipline; a degree or diploma in sales and marketing is an advantage.

- 1–3 years of experience in pre-sales, telecalling, customer service, or real estate sales.

- Excellent verbal communication and interpersonal skills.

- Valuable convincing, negotiation, and customer-handling abilities.

- Basic knowledge of real estate projects, property terminology, and sales processes.

- Familiarity with CRM software, MS Excel, and lead management systems.

- Ability to manage multiple leads and follow up consistently.

- Target-oriented, proactive, and comfortable working in a fast-paced environment.

Compensation and Benefits

- Competitive salary based on experience and skills.

- Performance-based incentives.

- Training and career growth opportunities.

- Supportive and professional work environment.

- Fluency in English and Hindi; knowledge of the local language is an advantage.

Pay: ₹10,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Presales Executive (Navi Mumbai)
🏢 Mangofolks
📍 Navi Mumbai